Does Nextech pay their employees well?

According to anonymously submitted Glassdoor reviews, Nextech employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Nextech. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Nextech?

56% of Nextech employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nextech 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nextech?

Dispatcher (20) , HVAC Technician (20) , Field Service Technician (17) , Regional Service Manager (14) , Technician (14) , HVAC Service Technician (11) , Customer Service Representative (7) , Area Service Manager (5) , Service Technician (4) , Service Tech (3) , ASM Manager (2) , Administrative (2) , Analyst (2) , Business Development Manager (2) , Customer Service/Dispatcher (2)

What are the pros of working at Nextech according to real employee reviews?

"The pay and hours where good" ((in 27 reviews)); "Benefits are Great !" ((in 19 reviews)); "Great leadership, benefits, & work/life balance." ((in 5 reviews)); "Great People" ((in 5 reviews)); "Opportunities for advancement are great if you work hard." ((in 5 reviews))

What are the cons of working at Nextech according to real employee reviews?

"service techs regularly complained about poor management and having to pay for parts out of pocket." ((in 12 reviews)); "Long hours in the summer and when A company grows this fast there will be some growing pains." ((in 10 reviews)); "Dispatchers were expected to know everything (with minimal training or support from middle management) and micro manage technicians to the point I wondered if this could be considered stalking." ((in 8 reviews)); "Long hours and not a lot of extra compensation for the hours worked." ((in 3 reviews)); "Long hours, benefit package could be better" ((in 3 reviews))

What are the top reviewed Nextech locations?

Melbourne , Lenexa , Dallas , Spring , Chicago , Atlanta , Roanoke , Green Bay , Denton , Houston , Columbus , Denver , Fort Mill , Birmingham , Phoenix , Charlotte , Nashville , Smyrna , Indianapolis , Las Vegas , Allentown , Fort Myers , Savannah , Loxley , Mobile , Illinois City , Salem , Virginia Beach , Winchester , Kansas City

Nextech reviews

3.5

56% would recommend to a friend

(226 total reviews)

Jenny Stentz

64% approve of CEO

54% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (226 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Nextech has an employee rating of 3.5 out of 5 stars, based on 226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextech employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

226 reviews

4.0

Mar 9, 2022

CMS review by current employee

Technician

Recommend

CEO approval

Business Outlook

Pros

High pay, abundant overtime, paid training, tool account is good, paid to drive, paid to stay out of town, phone, van and tablet are new

Cons

Away from home more than I'd like, mandatory out of town and late nights. It's negotiable usually but comes with the job. On call often. Customers everywhere, can be good and bad.

Nextech Response

4y

Thank you for leaving us a review. Reviews like yours help us find solutions to provide a better experience for all of our employees!

4.0

Oct 10, 2021

Good company, but could be so much better

Hvac service technician

Recommend

CEO approval

Business Outlook

Pros

1.Plenty of work. 2. Good equipment, and vehicles. 3. Techs have a lot of input in jobs. 4. Safety is important and items such as lifts, second techs, etc., are not questioned when requested.

Cons

1.Few opportunities for advancement and if a chance is given, training really lacks. You have 60 days or less to get the new position down pat, or they will get rid of you. 2.Techs are expected to find something beyond the initial problem on EVERY call, and to use every cent of their NTE each time. 3. Communication between regional offices and technicians is very poor (at least in the one I am in). Emails regarding vacation requests, restocking orders, reimbursements go unanswered frequently which leads to having to follow up constantly. When vacations or doctor appointments are approved, dispatch and management do not make notes of them and schedule calls as if they weren’t scheduled. 4. Experience with the company has taught the technicians to be in a perpetual state of covering and protecting themselves. ie: keeping copies of emails, spelling out specifics in job notes, keeping copies of al receipts, etc.

Nextech Response

4y

Your feedback is greatly appreciated. Thank you for taking the time to leave us a review. Reviews like yours help us find solutions to provide a better experience for all of our employees.

3.0

Dec 14, 2020

Upper Management-micro manages

Regional service manager

Recommend

CEO approval

Business Outlook

Pros

Good pay, excellent benefits, growth opportunities

Cons

Pressure, pressure, pressure from sales and account managers.

Nextech Response

5y

Thank you for taking the time to leave us a review. Your feedback is greatly appreciated in helping us find our areas we’re doing well in and areas we can improve upon for our employees.

Viewing 67 - 69 of 226 Reviews

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Nextech

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CMS review by current employee

Good company, but could be so much better

Upper Management-micro manages

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