Nextiva reviews

3.6

61% would recommend to a friend

(1,144 total reviews)
avatar

Tomas Gorny

67% approve of CEO

54% positive business outlook

Nextiva has an employee rating of 3.6 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextiva employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Feb 27, 2026

RUN! absolute joke

Recommend
CEO approval
Business Outlook

Pros

There are none! It's the good ol' boys club. If you aren't in it, you are gone! They overspent to by a CCaaS product that barely works to push to their client list of SMB. They can't afford it. Customer service is horrendous. I literally had a customer tell me to quit.

Cons

They don't know what they are doing, It is something new every day. Whoever is putting 5 star positive reviews is most likely being asked to or paid too

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Nextiva Response
4mo
We’re sorry to hear this was your experience. We take concerns around leadership, product direction, and customer experience seriously, and we’re continuously working to improve. We appreciate the time you spent with Nextiva and wish you all the best moving forward.
1.0
Feb 26, 2026

Work culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

i dont find any pros

Cons

work culture - we have to work till night

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Nextiva Response
4mo
Hey Nextie, we’re sorry to hear this has been your experience. We encourage you to connect with your manager to share your concerns. You can also reach out to our People Team or send us a message to culture@nextiva.com. We’re here to listen and support.
5.0
Feb 20, 2026

One of the best companies to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- It is really felt in the every detail that the company cares about its customers as well as about its employees to the same best possible extent.

Cons

- I did not encounter any substancial cons during my work here.

avatar
Nextiva Response
4mo
Thank you for the years you spent with us and for this amazing feedback. You are right, caring isn’t just a value on a wall. It shows up in how we support our customers and our Nexties every day. We are glad you felt that. Wishing you nothing but success in what’s next.
Viewing 46 - 48 of 1,144 Reviews

Glassdoor has 1,275 Nextiva reviews submitted anonymously by Nextiva employees. Read employee reviews and ratings on Glassdoor to decide if Nextiva is right for you.