Is Nextiva a good company to work for?

Nextiva has an overall rating of 3.5 out of 5, based on over 1,275 reviews left anonymously by employees. This rating has decreased by 13% over the last 12 months. 60% of employees would recommend working at Nextiva to a friend and 52% have a positive outlook for the business. The best reviews about Nextiva have been left by employees working as Customer Support , Customer Service Representative and Sales Development Representative (SDR) .

Does Nextiva pay their employees well?

According to anonymously submitted Glassdoor reviews, Nextiva employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nextiva. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Nextiva?

60% of Nextiva employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nextiva 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Nextiva?

Account Executive (113) , Sales (34) , Software Engineer (33) , Account Manager (24) , Customer Service Representative (21) , Marketing (21) , Customer Support (12) , Sales Development Representative (SDR) (12) , Sales Representative (12) , Customer Service (11) , Implementation Manager (11) , Inside Sales (11) , Sales Manager (11) , Senior Software Engineer (10) , Director (9)

What are the pros of working at Nextiva according to real employee reviews?

"They make you feel like you'll be successful and the culture really seems great." ((in 138 reviews)); "The work environment feels great and the people I`ve meet are awesome." ((in 122 reviews)); "Great team to work with and I made some really good friendships." ((in 58 reviews)); "Management is great to work with and wants to help." ((in 42 reviews)); "Great leadership in sales both old leadership and new." ((in 36 reviews))

What are the cons of working at Nextiva according to real employee reviews?

"Cyclical layoffs and people mysteriously disappearing from the organization (frequently after 1" ((in 15 reviews)); "Their cycle of hire and fire is embarrassing and shows that upper management is clueless but continues to punish those doing the work while maintaining a superiority complex that they’re not part of the problem." ((in 11 reviews)); "Blatant favoritism occurred." ((in 4 reviews)); "Management definitely plays favorites." ((in 3 reviews))

What are employees saying about Nextiva layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nextiva layoffs and their outlook for job security at Nextiva in 2026.

What are the top reviewed Nextiva locations?

Scottsdale , Phoenix , New York , Arizona City , Washington , Los Angeles , San Francisco , Boston , Saint Peters , Glendale , Mesa , Ypsilanti , Tulsa , Raleigh , Dallas , Southlake , Houston , Richmond , California City , Costa Mesa , Irvine , Santa Monica , American Canyon , Menifee , Sacramento , Los Gatos , San Jose , Santa Clara , Santa Maria , Wethersfield

Nextiva reviews

3.5

60% would recommend to a friend

(1,144 total reviews)

Tomas Gorny

66% approve of CEO

52% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Nextiva has an employee rating of 3.5 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextiva employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews

2.0

Dec 9, 2025

Don’t recommend

Technical support

Recommend

CEO approval

Business Outlook

Pros

Work from home Really No contact with any management

Cons

Super hard to grow in the company Constantly laying off people

Nextiva Response

5mo

We’re glad the flexibility of working from home was a positive for you. Thank you for sharing your feedback and for the time you spent with us. Wishing you all the best ahead.

1.0

Dec 2, 2025

Unfortunate

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

No micromanaging. In office food

Cons

You will never know what your paycheck will be until it comes. Was not willing to pay me earned commission in my last month. Unfortunate

Nextiva Response

5mo

Hey, thank you for sharing this. If this is something you’re currently experiencing, please connect with your manager or reach out to culture@nextiva.com so we can help bring clarity and support. We appreciate you being part of the team and speaking up.

4.0

Nov 24, 2025

Great company with some caveats

Senior business systems analyst

Recommend

CEO approval

Business Outlook

Pros

Great company to work for with great people and nice benefits.

Cons

Company is struggling to adapt its product to the market and is constantly going through changes, including restructuring and lay offs.

Nextiva Response

7mo

Hi Friend. Thank you for the time you've spent at Nextiva. We wish you all the best in your next career endeavor!

Viewing 73 - 75 of 1,144 Reviews

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Mid-Market Account Executive

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Nextiva

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Don’t recommend

Unfortunate

Great company with some caveats

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