Nextiva reviews

3.5

60% would recommend to a friend

(1,144 total reviews)
avatar

Tomas Gorny

66% approve of CEO

52% positive business outlook

Nextiva has an employee rating of 3.5 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextiva employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
4.0
Nov 3, 2025

Not terrible

Recommend
CEO approval
Business Outlook

Pros

remote work was available often

Cons

company outsources positions a lot

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Nextiva Response
8mo
Thank you so much for an incredible few years. We are grateful for your time spent with the company and wish you the best in everything that comes next for you!
3.0
Nov 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Opportunities to grow personally and professionally, if you take initiative. Access to updated guides and resources to help you perform your role effectively. Teammates are smart, capable, and often willing to provide support and guidance.

Cons

During my time at Nextiva, I encountered several challenges that significantly impacted my experience. Growth opportunities were very limited; I had no salary review for two years, and promised bonuses were cut midway through the year. While management frequently announces “changes” via email, actual position upgrades or tier advancements have been on hold for over six months without explanation. Do you want to stay in one company for a long time to prove your importance? Forget about it. The company has a “random layout policy” that seems more focused on maintaining a balance of men and women in each team than recognizing employees with strong skills or work ethic. In my two years, I experienced two major team reshuffles: the first was presented as a strategic expansion for new roles, while the second appeared primarily designed to pay manager bonuses. With the introduction of new products came additional responsibilities. However, training was minimal and largely ineffective—consisting mostly of lengthy videos and meetings that often seemed irrelevant and appeared more focused on completing internal checklists than genuinely preparing employees. Communication across departments is fragmented, and it can be very difficult to get support or influence decisions. The company structure is highly bureaucratic, and few employees seem to fully understand the responsibilities of other teams. For those interested in moving into sales, the training provided is short and often delivered by people with limited hands-on experience, leaving new hires underprepared for their roles. Overall, while Nextiva offers exposure to new products and processes, the lack of career growth, ineffective training, random team reshuffles, and bureaucratic challenges make it a difficult environment for professional development.

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Nextiva Response
8mo
Hi Friend. I shared the feedback with Onboarding leadership and direct managers. Part of leading in the market requires changes and our teams to evolve rapidly. With that, some teams can be more affected than others in that high-level pace. It's worth it, because we are building something amazing and worth wild though. Leadership extended their empathy and shared that if you have feedback on how they can implement more salary review conversations, outside of the two they do a year, they are very receptive to that suggestion. Thank you for sharing your feedback and experience. Our doors will always be open for you!
4.0
Nov 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Great place to work fir

Cons

None that I can think of

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Nextiva Response
8mo
Thank you so much for taking the time to share your experience with Nextiva. We appreciate all of the amazing work you are doing..the global impact is amazing and we are excited to see the continued expansion!
Viewing 88 - 90 of 1,144 Reviews

Glassdoor has 1,275 Nextiva reviews submitted anonymously by Nextiva employees. Read employee reviews and ratings on Glassdoor to decide if Nextiva is right for you.