Is Nextiva a good company to work for?

Nextiva has an overall rating of 3.5 out of 5, based on over 1,275 reviews left anonymously by employees. This rating has decreased by 13% over the last 12 months. 60% of employees would recommend working at Nextiva to a friend and 52% have a positive outlook for the business. The best reviews about Nextiva have been left by employees working as Customer Support , Customer Service Representative and Sales Development Representative (SDR) .

Does Nextiva pay their employees well?

According to anonymously submitted Glassdoor reviews, Nextiva employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nextiva. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Nextiva?

60% of Nextiva employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nextiva 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Nextiva?

Account Executive (113) , Sales (34) , Software Engineer (33) , Account Manager (24) , Customer Service Representative (21) , Marketing (21) , Customer Support (12) , Sales Development Representative (SDR) (12) , Sales Representative (12) , Customer Service (11) , Implementation Manager (11) , Inside Sales (11) , Sales Manager (11) , Senior Software Engineer (10) , Director (9)

What are the pros of working at Nextiva according to real employee reviews?

"They make you feel like you'll be successful and the culture really seems great." ((in 134 reviews)); "The work environment feels great and the people I`ve meet are awesome." ((in 123 reviews)); "Great team to work with and I made some really good friendships." ((in 67 reviews)); "Management is great to work with and wants to help." ((in 39 reviews)); "Great leadership in sales both old leadership and new." ((in 35 reviews))

What are the cons of working at Nextiva according to real employee reviews?

"Their cycle of hire and fire is embarrassing and shows that upper management is clueless but continues to punish those doing the work while maintaining a superiority complex that they’re not part of the problem." ((in 10 reviews)); "Blatant favoritism occurred." ((in 5 reviews)); "Can’t work from home not way to take extra days off during first 90 days" ((in 3 reviews)); "Management definitely plays favorites." ((in 3 reviews))

What are employees saying about Nextiva layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nextiva layoffs and their outlook for job security at Nextiva in 2026.

What are the top reviewed Nextiva locations?

Scottsdale , Phoenix , New York , Arizona City , Washington , Los Angeles , San Francisco , Boston , Saint Peters , Glendale , Mesa , Ypsilanti , Tulsa , Raleigh , Dallas , Southlake , Houston , Richmond , California City , Costa Mesa , Irvine , Santa Monica , American Canyon , Menifee , Sacramento , Los Gatos , San Jose , Santa Clara , Santa Maria , Wethersfield

Nextiva reviews

3.5

60% would recommend to a friend

(1,144 total reviews)

Tomas Gorny

66% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,144 reviews)

Ratings by demographic groups

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Nextiva has an employee rating of 3.5 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextiva employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews

4.0

May 3, 2015

Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Dynamic environment and busy. My days go by really fast. The previous company I worked for used Nextiva so the transition was easier. I moved to Arizona from Chicago and knew very few people. I've met good friends here. Lots of people are willing to help each other. The product makes sense for businesses to use. It's better than the competitors. Potential to expand my responsibilities. Good training. Company super bowl game.

Cons

Stressful environment, especially on the busier days like Monday. Processes change often. Growing super fast. The fastest I've ever seen at a company. The area around my desk gets really loud. The hours are long. I can be at work all the time like 24 7 and work never ends. High pressure to perform well. Bathrooms get full sometimes.

4.0

Nov 12, 2014

Good Company and Great People

Help desk analyst

Recommend

CEO approval

Business Outlook

Pros

Free Food Good Benefits Good People Good customers

Cons

Pay Call Volume Some supervisors need culture training.

Nextiva Response

11y

Hi there, thank you for your review! We genuinely appreciate your feedback. We agree that culture is of high importance and strive to build on our solid foundation of amazing culture every day at Nextiva. We also agree, our people are great, and we believe that people truly make Nextiva special and successful. Thanks again!

4.0

Oct 1, 2012

Amazing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I can't emphasize the greatness of the people I work with. This is the biggest pro here. I'm nearing one year at Nextiva and everyone around me is smart, relatively young, hard working, lives near me and just flat out fun. The perks are solid. Great food, real culture, cool shirts, and random fun stuff. Like we just had a saxophone player surprise the office and play the sax for everyone. Even better, it was sexy sax man from the AGT and the youtube videos. Pure awesomeness. I come to work everyday with a smile and looking forward to the day ahead. This has been a great opportunity and I appreciate it.

Cons

It feels like a startup more than your typical corporation. While I do see processes and structure, I feel like things can and do change very quickly. Sometimes too fast. While I feel there are great people and hard workers here, I do get the feeling that we are running at 120% nonstop. This can get overwhelming. Food restocking can be slow at times. But when it's stocked. Wow.

Nextiva Response

11y

Hi there, Thank you for taking time out of your day to write a glowing review about Nextiva. We appreciate it! To touch on some of your points, yes, culture is very important to us. We have recently have expanded our culture department, which reflects our commitment to "pure awesomeness". We are a passionate group of people and are very fortunate to have people like you making Nextiva better every day. Thank you for your commitment to Amazing Service.

Viewing 973 - 975 of 1,144 Reviews

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