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      Nextiva

      Engaged Employer

      Nextiva reviews

      3.5

      60% would recommend to a friend

      (1,144 total reviews)
      avatar

      Tomas Gorny

      66% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      Nextiva has an employee rating of 3.5 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextiva employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      1K reviews
      2.0
      Dec 22, 2016

      Market Account Director

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      lots of perks if you work at HQ and like working small business accounts, if you're not at hq then you're on the island of misfit toys and don't expect much support; help monthly charities in Phx area

      Cons

      was hired in for medium/large business and they don't have the products, support, knowledge,or know how of features they need to win business of that size; they also lack dedicated headcount to support or take care of medium/large businesses in terms of engineering, etc.

      avatar
      Nextiva Response
      9y
      Thank you for taking the time to leave a review. We are committed to providing our sales team with the technical resources, products, and support necessary for their success. We regret that we were unable to meet your expectations as an employer. If you have additional feedback you’d like to provide, please e-mail hr@nextiva.com.
      5.0
      Dec 19, 2016

      Making a Difference

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nextiva is all about making a difference to our customers, to our employees, and to our community. Changing the way business communicates. Treating customers like family. Treating employees like family. It's like no other place I've worked.

      Cons

      At Nextiva, there's no place to hide. If you're looking to blend in, get lost in the organization, follow status quo, Nextiva may not be the place for you.

      avatar
      Nextiva Response
      9y
      We truly appreciate the time you’ve taken to write such a positive review! It’s great to hear you feel aligned with our mission and culture. Please share any additional ideas by e-mailing hr@nextiva.com.
      5.0
      Dec 14, 2016

      Nextiva back in the day

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've kept a close eye on Nextiva since leaving the company. I left in 2012 to go back to school. Back then it was a smaller company with super friendly and kind people, limited red tape and not many formal processes. It was a culture shock for me since I was used to working for larger companies with lots of processes and people in management. Since I was used to working for larger companies with lots of processes and people in management Training was practically nonexistent when I joined and my training was based on working with customers and talking to actual users as soon as I joined. We moved into a large office following being crammed in the office we were in before. I still keep in touch with many of the people that I worked with back then. The snacks and perks really showed me how Nextiva cared about its people. You don't see many companies doing what they do when it comes to taking care of their people.

      Cons

      This is a challenging question because I am no longer there. I would say better training and more frequent internal communication were issues we had to overcome while I was there. Since I'm not there I would think they have improved their processes. I was there when there were 100 people in the office.

      avatar
      Nextiva Response
      9y
      Thank you for taking the time to share such positive feedback! We are glad to hear you enjoyed working at Nextiva. Please let us know if you have any additional ideas you’d like to share with the team by e-mailing hr@nextiva.com.
      Viewing 979 - 981 of 1,144 Reviews
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      ReviewsNextiva reviews

      Glassdoor has 1,275 Nextiva reviews submitted anonymously by Nextiva employees. Read employee reviews and ratings on Glassdoor to decide if Nextiva is right for you.