Nextiva reviews

3.5

60% would recommend to a friend

(1,144 total reviews)
avatar

Tomas Gorny

66% approve of CEO

52% positive business outlook

Nextiva has an employee rating of 3.5 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextiva employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Apr 7, 2016
Recommend
CEO approval
Business Outlook

Pros

Such a great place to work! I'm always learning and everyone is so nice!

Cons

I do not have nothing to say everything is great.

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Nextiva Response
10y
Hi there and thank you for your review - yes, our company is unique and our people are amazing. Keep up the amazing work, and feel free to let us know if you have an ideas to share.
1.0
Apr 5, 2016
Recommend
CEO approval
Business Outlook

Pros

Free lunch is sometimes available on Friday, and sometimes its hot! No seriously that's about the only great thing besides hanging out with some pretty cool people.

Cons

Nextiva....where to begin. Hiring HR agent promises 2x company growth to 150 agents and that the current account executives make so much money they don't want to get promoted so they need people who are willing to grow with the company. In my (short) time there they turnedover more than they could hire, that's saying something since they get paid by the state for the employees. If you do take this job, as soon as you get access to your email check out the sales sheets to see the annual income of the people there. This company is a sham, the management is full of people who want to be your friend but have almost no idea how to manage. Constant preaching of "talk time" and "outbounds" to improve sales numbers but the public stats show the people making a living wage / bonus there are just veterans taking referrals typically with the worst metrics. Multiple days a week I would hear veterans joke with managers about their lay downs that were hand fed to them and how they have no outbound calls or talk time. Seriously listen to Gandalfs warning and run fast from this "cool tech company". Oh and product launches due out 7 months ago to make you a standout in the market still haven't been launched. This company is not competitive and the marketplace as a whole has been turning over employees due to lower than expected penetration numbers.

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Nextiva Response
10y
Hi and thank you for providing feedback. We are 100% committed to our team member's success, and regret that you have not had a positive experience. We stand behind our sales management team, and work with them to cultivate a transparent sales environment. We strongly believe in fostering our internal talent and compensating them fairly for the work that they do. We encourage you to send any feedback to our HR team you may want to share at hr@nextiva.com.
3.0
Apr 3, 2016

Account Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Casual atmosphere, colored hair, piercings, gauges, tattoos allowed. Free coffee, and food sometimes, fun events.

Cons

too casual of an atmosphere, people aren't treated the same for doing the same job. HR seems unethical so you can't go to them with an issue. Terrible management. Terrible pay.

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Nextiva Response
10y
Hi, thanks for taking the time to leave a review about your experience with Nextiva. We're glad that you appreciate our culture and activities. We are committed to the fair treatment of each team member, and anything otherwise would be unacceptable. We value your opinions and you can feel free to reach out to hr@nextiva.com or culture@nextiva.com if you have specific ideas for how we can improve.
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Glassdoor has 1,275 Nextiva reviews submitted anonymously by Nextiva employees. Read employee reviews and ratings on Glassdoor to decide if Nextiva is right for you.