Nextiva reviews

I had to find my own way at Nextiva. There aren't clear options for where to go when you want to move throughout the company especially outside the technical positions. I think the customer service department has some really gifted people and the company can do a much better job in getting the most of out of everyone. I hate to see people leave Nextiva because they are not being challenged enough and I think this is the case with people I know. Maximizing performance needs to improve. I really think the office is in a good part of the city and I like how it's near the 101 but it would be cool if we had a sign in the front of the building that said we are Nextiva. There are lots of cool businesses I've had the opportunity to talk to since they are customers of Nextiva but I don't like how the carriers we use are careless. I get annoyed having to call carriers and wait on hold for so long. It's bad for our customers and they know it's not Nextiva's fault by most phone companies that sell services don't do a good job with customer service.

- Pay is horrible - Advancement is a joke - Management lacks when protecting subordinates This has got to be the only company who advances people into new roles without any real paperwork. They move them into new positions, promise pay, make them do the work, and people are dumb enough to take it without signing something. I wouldnt be surprised that most people who have been there 3+ years have had about a $1-3 raise in the entire time they've been there. The company is making hand over fist yet they pay people with adda boys, snacks, and lunches.