Is Nextiva a good company to work for?

Nextiva has an overall rating of 3.5 out of 5, based on over 1,275 reviews left anonymously by employees. This rating has decreased by 13% over the last 12 months. 60% of employees would recommend working at Nextiva to a friend and 52% have a positive outlook for the business. The best reviews about Nextiva have been left by employees working as Customer Support , Customer Service Representative and Sales Development Representative (SDR) .

Does Nextiva pay their employees well?

According to anonymously submitted Glassdoor reviews, Nextiva employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nextiva. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Nextiva?

60% of Nextiva employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nextiva 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Nextiva?

Account Executive (113) , Sales (34) , Software Engineer (33) , Account Manager (24) , Customer Service Representative (21) , Marketing (21) , Customer Support (12) , Sales Development Representative (SDR) (12) , Sales Representative (12) , Customer Service (11) , Implementation Manager (11) , Inside Sales (11) , Sales Manager (11) , Senior Software Engineer (10) , Director (9)

What are the pros of working at Nextiva according to real employee reviews?

"They make you feel like you'll be successful and the culture really seems great." ((in 137 reviews)); "The work environment feels great and the people I`ve meet are awesome." ((in 125 reviews)); "Great team to work with and I made some really good friendships." ((in 68 reviews)); "Great leadership in sales both old leadership and new." ((in 37 reviews)); "Management is great to work with and wants to help." ((in 37 reviews))

What are the cons of working at Nextiva according to real employee reviews?

"Cyclical layoffs and people mysteriously disappearing from the organization (frequently after 1" ((in 11 reviews)); "Their cycle of hire and fire is embarrassing and shows that upper management is clueless but continues to punish those doing the work while maintaining a superiority complex that they’re not part of the problem." ((in 10 reviews)); "Blatant favoritism occurred." ((in 5 reviews))

What are employees saying about Nextiva layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nextiva layoffs and their outlook for job security at Nextiva in 2026.

What are the top reviewed Nextiva locations?

Scottsdale , Phoenix , New York , Arizona City , Washington , Los Angeles , San Francisco , Boston , Saint Peters , Glendale , Mesa , Ypsilanti , Tulsa , Raleigh , Dallas , Southlake , Houston , Richmond , California City , Costa Mesa , Irvine , Santa Monica , American Canyon , Menifee , Sacramento , Los Gatos , San Jose , Santa Clara , Santa Maria , Wethersfield

Nextiva reviews

3.5

60% would recommend to a friend

(1,144 total reviews)

Tomas Gorny

66% approve of CEO

52% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.7

Work/Life balance

3.7

Compensation and benefits

3.6

Culture & values

3.4

Career opportunities

3.3

Senior management

Nextiva has an employee rating of 3.5 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextiva employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Apr 23, 2026

Good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

growth will be good along with skills

Cons

Layoff will happens every time

Nextiva Response

2mo

Thanks for sharing this, we appreciate your feedback. Glad to hear you saw opportunities to grow your skills, and we hear your concerns as well. Wishing you all the best in what’s next.

4.0

Apr 21, 2026

Decent work environment with strong focus on customer support

Technical account manager i

Recommend

CEO approval

Business Outlook

Pros

Collaborative environment with cross-functional team interaction (Support, Engineering, Sales)

Cons

Salary for freshers is competitive for the market, but could be improved considering workload and shift timings.

Nextiva Response

2mo

We also love how our cross-functional teams interact; it’s a big part of how we keep building amazing. We hear your feedback on compensation and workload, especially with shift timings. That balance matters, and it’s something we’re continuing to look at. Wishing you all the best in what’s next.

5.0

Apr 15, 2026

Amazing journey

Marketing manager

Recommend

CEO approval

Business Outlook

Pros

Honestly, the culture is one of the best parts of working here. People are kind, supportive, and easy to work with — it doesn’t feel overly corporate, which makes a big difference day to day. The benefits are better than what I’ve seen at other companies, and you can tell there’s real effort put into taking care of employees. Overall, it’s just a good place to work. You feel respected, and the environment makes it easier to do your job well.

Cons

It’s an evolving ecosystem, so things can change quickly and not everything is always fully defined. That can be a bit challenging at times, but it also means there are opportunities to shape things and make an impact.

Nextiva Response

1mo

You’ve nailed it — people, culture, and benefits are some of the best things about Nextiva. Thanks for sharing your honest experience and for being with us over the last five years!

Viewing 1036 - 1038 of 1,144 Reviews

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Jobs at Nextiva

Mid-Market Account Executive

Principal Product Manager

Mid-Market Account Executive

Principal Product Manager (Omnichannel CX)

Small Business Sales Account Executive

Scottsdale, AZ

View job

Nextiva

Nextiva reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good

Decent work environment with strong focus on customer support

Amazing journey

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