Is Nextiva a good company to work for?

Nextiva has an overall rating of 3.5 out of 5, based on over 1,275 reviews left anonymously by employees. This rating has decreased by 13% over the last 12 months. 60% of employees would recommend working at Nextiva to a friend and 52% have a positive outlook for the business. The best reviews about Nextiva have been left by employees working as Customer Support , Customer Service Representative and Sales Development Representative (SDR) .

Does Nextiva pay their employees well?

According to anonymously submitted Glassdoor reviews, Nextiva employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nextiva. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Nextiva?

60% of Nextiva employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nextiva 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Nextiva?

Account Executive (113) , Sales (34) , Software Engineer (33) , Account Manager (24) , Customer Service Representative (21) , Marketing (21) , Customer Support (12) , Sales Development Representative (SDR) (12) , Sales Representative (12) , Customer Service (11) , Implementation Manager (11) , Inside Sales (11) , Sales Manager (11) , Senior Software Engineer (10) , Director (9)

What are the pros of working at Nextiva according to real employee reviews?

"They make you feel like you'll be successful and the culture really seems great." ((in 137 reviews)); "The work environment feels great and the people I`ve meet are awesome." ((in 125 reviews)); "Great team to work with and I made some really good friendships." ((in 68 reviews)); "Great leadership in sales both old leadership and new." ((in 37 reviews)); "Management is great to work with and wants to help." ((in 37 reviews))

What are the cons of working at Nextiva according to real employee reviews?

"Cyclical layoffs and people mysteriously disappearing from the organization (frequently after 1" ((in 11 reviews)); "Their cycle of hire and fire is embarrassing and shows that upper management is clueless but continues to punish those doing the work while maintaining a superiority complex that they’re not part of the problem." ((in 10 reviews)); "Blatant favoritism occurred." ((in 5 reviews))

What are employees saying about Nextiva layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nextiva layoffs and their outlook for job security at Nextiva in 2026.

What are the top reviewed Nextiva locations?

Scottsdale , Phoenix , New York , Arizona City , Washington , Los Angeles , San Francisco , Boston , Saint Peters , Glendale , Mesa , Ypsilanti , Tulsa , Raleigh , Dallas , Southlake , Houston , Richmond , California City , Costa Mesa , Irvine , Santa Monica , American Canyon , Menifee , Sacramento , Los Gatos , San Jose , Santa Clara , Santa Maria , Wethersfield

Nextiva reviews

3.5

60% would recommend to a friend

(1,144 total reviews)

Tomas Gorny

66% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,144 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Nextiva has an employee rating of 3.5 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextiva employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews

4.0

Mar 30, 2026

Not clear direction

Sr. software engineer

Recommend

CEO approval

Business Outlook

Pros

Work/Life Balance, good compensation and benefits.

Cons

There is no clear direction on where we are going due to constant layoffs. It was good until they bought a company and is not going as expected

Nextiva Response

3mo

Hi friend. When reductions in force happen, it can lead to the confusion you are expressing. We get it. Our CEO sent a company-wide email early this week addressing the shift, changes, and clear goal for the business. I hope that helped you feel realigned. If not, please connect with your direct leader. They will be able to be a resource for you in getting ultimate clarity.

5.0

Mar 6, 2026

good

Software engineer

Recommend

CEO approval

Business Outlook

Pros

good nice team great work

Cons

nothing as of now for me

Nextiva Response

4mo

Hey, Nextie! We’re glad to hear you’re happy and enjoying the team and the work you’re doing. This place is amazing because of talented people like YOU! Keep building amazing! And if you ever have feedback to share, remember we’re always here for you at culture@nextiva.com.

5.0

Feb 20, 2026

One of the best companies to work for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- It is really felt in the every detail that the company cares about its customers as well as about its employees to the same best possible extent.

Cons

- I did not encounter any substancial cons during my work here.

Nextiva Response

4mo

Thank you for the years you spent with us and for this amazing feedback. You are right, caring isn’t just a value on a wall. It shows up in how we support our customers and our Nexties every day. We are glad you felt that. Wishing you nothing but success in what’s next.

Viewing 1039 - 1041 of 1,144 Reviews

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Jobs at Nextiva

Mid-Market Account Executive

Principal Product Manager

Mid-Market Account Executive

Principal Product Manager (Omnichannel CX)

Small Business Sales Account Executive

Scottsdale, AZ

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