Is Nextiva a good company to work for?

Nextiva has an overall rating of 3.5 out of 5, based on over 1,275 reviews left anonymously by employees. This rating has decreased by 13% over the last 12 months. 60% of employees would recommend working at Nextiva to a friend and 52% have a positive outlook for the business. The best reviews about Nextiva have been left by employees working as Customer Support , Customer Service Representative and Sales Development Representative (SDR) .

Does Nextiva pay their employees well?

According to anonymously submitted Glassdoor reviews, Nextiva employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nextiva. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Nextiva?

60% of Nextiva employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nextiva 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Nextiva?

Account Executive (113) , Sales (34) , Software Engineer (33) , Account Manager (24) , Customer Service Representative (21) , Marketing (21) , Customer Support (12) , Sales Development Representative (SDR) (12) , Sales Representative (12) , Customer Service (11) , Implementation Manager (11) , Inside Sales (11) , Sales Manager (11) , Senior Software Engineer (10) , Director (9)

What are the pros of working at Nextiva according to real employee reviews?

"They make you feel like you'll be successful and the culture really seems great." ((in 141 reviews)); "The work environment feels great and the people I`ve meet are awesome." ((in 126 reviews)); "Great team to work with and I made some really good friendships." ((in 60 reviews)); "The benefits overall are good and employees do feel valued here for their input." ((in 53 reviews)); "Management is great to work with and wants to help." ((in 42 reviews))

What are the cons of working at Nextiva according to real employee reviews?

"Cyclical layoffs and people mysteriously disappearing from the organization (frequently after 1" ((in 13 reviews)); "Blatant favoritism occurred." ((in 5 reviews)); "Management definitely plays favorites." ((in 3 reviews))

What are employees saying about Nextiva layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nextiva layoffs and their outlook for job security at Nextiva in 2026.

What are the top reviewed Nextiva locations?

Scottsdale , Phoenix , New York , Arizona City , Washington , Los Angeles , San Francisco , Boston , Saint Peters , Glendale , Mesa , Ypsilanti , Tulsa , Raleigh , Dallas , Southlake , Houston , Richmond , California City , Costa Mesa , Irvine , Santa Monica , American Canyon , Menifee , Sacramento , Los Gatos , San Jose , Santa Clara , Santa Maria , Wethersfield

Nextiva reviews

3.5

60% would recommend to a friend

(1,144 total reviews)

Tomas Gorny

66% approve of CEO

52% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.7

Work/Life balance

3.7

Compensation and benefits

3.6

Culture & values

3.4

Career opportunities

3.3

Senior management

Nextiva has an employee rating of 3.5 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextiva employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Jan 15, 2018

Best Company Culture of Any Previous Jobs

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

- Everyone in my department is family - Great perks for working with Nextiva - Healthcare for my whole family - Free lunch on Fridays -Fast pace tech compnay

Cons

- Rarely, but sometimes it takes 48 hours to resolve an issue with email.

Nextiva Response

8y

Hello and thank you for your positive review! We value each and every one of our employees and prioritize making sure they are happy and taken care of. Thank you for your comments and critique. We encourage you to email us directly at hr@nextiva.com if you have any other specific suggestions for how we can better our company.

5.0

Dec 23, 2017

Nextiva

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

*Growing company *Important product *Phone service is something all businesses need and Nextiva is more modern than the other companies selling phone services to businesses. *Good customer service *Friendly people inside the company *Early roots of caring about culture and atmosphere *Health insurance plan is good *Work on weekends and nights isn’t demanding. Work / life balance *There’s a mix of people that have been working at Nextiva for a very long time and new people *Events out of the office *CEO is smart

Cons

*Difficult to keep up with company news and information *I don’t know everyone in the company *Priorities change fast *Pressure is high, but it also feels unfair at times because some departments don’t get the same pressure

Nextiva Response

8y

Hi there, and thank you for writing a positive review. We are proud of our Amazing Service, friendly employees, and great benefits - and are happy you're enjoying them as well. Thank you for your comments and if you have any other specific suggestions for how we can better our company, we encourage you to email us directly at hr@nextiva.com.

5.0

Mar 25, 2019

Happy to be here

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I came from a company that was not growing and didn’t have the vision so I am very very happy to be at Nextiva and I’m enjoying the opposite experience here. Lots of excitement, energy, growth and an amazing vision for the business overall. I really feel that I am part of something and we’re going after a huge goal.

Cons

I am not sure I can think of anything right now. I am happy I took the job. Lots of training available. The career path is excellent, and its a very professional environment.

Nextiva Response

7y

We're happy to have you here! Thanks for taking time to share your thoughts. We love that you're a fan of our culture, growth, and vision, and especially that you feel part of something bigger. We have huge goals and we're glad to have people like you on our team. If you have more feedback to share, you're welcome to email hr@nextiva.com.

Viewing 103 - 105 of 1,144 Reviews

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