Nextiva reviews

Complete lack of follow through by management. They had people interview for a sales manager position to give the illusion of career growth then decide they weren't hiring, even though they're constantly adding more sales people even though the office can't fit them and customer support can't keep up. You're told to sell on better customer service then transfer your customer into a 25 minute hold time queue just to talk to a tech. You're expected to maintain the customer relationship and be the primary point of contact, but only make a fraction of any add on revenue. Upper Managment does an awful job at fostering a positive relationship with their staff, becoming a leading antagonist in your attempt to do your job or advance. The only coaching you receive is in regards to metrics (number of outbound dials, talk time, etc) which are apparently more valuable than revenue. It is advertised as an inbound sales position but there are not enough leads to go around so you are expected to generate most your pipeline from digging through garbage. This wouldn't be a problem if they were upfront about it, instead it's a bait and switch. People who have been doing the exact same job for years with no growth are the rule, not the exception.