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      Nextiva

      Engaged Employer

      Nextiva reviews

      3.5

      60% would recommend to a friend

      (1,144 total reviews)
      avatar

      Tomas Gorny

      66% approve of CEO

      52% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.7

      Work/Life balance

      3.7

      Compensation and benefits

      3.6

      Culture & values

      3.4

      Career opportunities

      3.3

      Senior management

      Nextiva has an employee rating of 3.5 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextiva employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      3.0
      Jun 5, 2015

      VoIP customer support

      Voip technical specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really awesome company that loves to take care of its employees, awesome benefits that kick in almost immediately, very supportive management, paid training, several meals a week provided, positive work environment.

      Cons

      Very much corporately structured, raises and promotions are not given based on individual performance, strictly on time you've been working there. Very busy and stressful work environment, no guarantee you will get breaks/lunches. No wiggle room for personal request, everything has a corporate protocol

      5.0
      Jun 4, 2015

      Great company to work for.

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work, where every day is a new and exciting challenge.

      Cons

      Honestly, I can't think of any. Work here.

      avatar
      Nextiva Response
      11y
      Thanks for your review!
      4.0
      May 22, 2015

      Great ideas and product but the people....

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      The upper management team is fantastic. I absolutely loved them and they are who is going to make this place a professional environment. The sales managers, not so much but I'll get into that under the cons. Great coffee, free lunches and breakfast were nice perks. Most other account executives are helpful and positive people. The training was very short in duration but encompassed enough to get you going. I was not micromanaged while there and was expected to put in my 8 hours, but nothing more unless I made the decision to stay longer. I was also able to choose my schedule which was nice. Benes were decent as well.

      Cons

      Let me preface this by saying, these are my cons. These may not be cons for other people but I wanted to share them nonetheless. The sales managers they currently have in place are young, can be immature, gruffy, somewhat unprofessional, lack articulation, and not very helpful. I didn't feel valued. I didn't receive the attention and feedback I felt I needed to get better in my role. I'll admit, I can be demanding but I tried very hard to be patient, the support just never came. My manager would rarely make eye contact with me! Seems insignificant but really, try asking someone a question or ask for advice and have them not make eye contact with you....you feel pretty unimportant. It is also true that it takes 6+ months to get decent leads. Until then, you are mining through garbage in sales force.

      avatar
      Nextiva Response
      11y
      Thank you for taking the time to leave your feedback. Our people make Nextiva amazing, and we believe in our leaders. We encourage you to speak with culture team about any leadership development ideas or resources that you might have.
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      Glassdoor has 1,275 Nextiva reviews submitted anonymously by Nextiva employees. Read employee reviews and ratings on Glassdoor to decide if Nextiva is right for you.