Nextiva reviews

3.5

60% would recommend to a friend

(1,144 total reviews)
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Tomas Gorny

66% approve of CEO

52% positive business outlook

Nextiva has an employee rating of 3.5 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextiva employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Mar 5, 2015

Huge growing pains

Recommend
CEO approval
Business Outlook

Pros

Other departments seemed to be better ran, and it truly did seem like the culture team was trying to make people feel good to come to work. There are some genuinely good people that work here.

Cons

I wish that the pay structure and expectations were better set upfront. It seemed that while interviewing, even moderate success would end in a decent month in pay, and with giving it everything, you would see great reward. After getting through the interviews and training, the actual sales floor was completely different than previously discussed. The only way to make money here is to know how to filter through the lead system and find newer clients, be there for a least 6 months to a year when you start getting calls coming in, or to dial like mad to hope to find someone. There is extremely high turnover for newer account executives because of this exact reason. I feel like the management expects that things would translate from when they were a smaller company to just hiring more people will also generate more business at the same rate, and they carried over these expectations to new hires too. The AE's that have been there long enough to start receiving calls were starting to feel the squeeze on lead flow when I left and had started to cling onto the leads that previously had fallen to the newer staff to get their feet wet. I just wish I had been informed of this being the case upfront. I saw review upon review about this place being the greatest company to work for, and maybe at one time it was, but at this point it is better to do sales anywhere else.

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Nextiva Response
11y
Thank you for your feedback about Nextiva. It is unfortunate that your experience was different than your initial expectations. Our goal is to create a positive and a fair environment on our sales floor where everyone can succeed, and so, if you have specific feedback, we invite you to let us know at culture@nextiva.com. Thank you again.
5.0
Feb 15, 2015

Fun, Money and Family.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very nice place to be at, the management always try to come up with new ways to motivate you. The team always looks out for one and other. very easy place to make money.

Cons

Follow up, needs to improve. there is a lot going on. and everyone is running forward with out looking back. sometime, you miss out on a lot of opportunity by not looking back.

5.0
Feb 3, 2015

Living the dream!!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The endless opportunities that are provided to me on a daily basis Is a huge pro. I feel like I matter! No matter what challanges Nextiva runs into we always attack it as a team. Our culture is second to none. The learning opportunities never stop. I never thought I would or could have the opportunity to be part of somthing great and Nextiva shows their employees they apart of somthing truly Amazing. I am coming up on 4 years at Nextiva and I am still living the dream! I just want everyone to know how Amazing this company is.

Cons

Every company has challenges but I can't point out one Con.

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Glassdoor has 1,275 Nextiva reviews submitted anonymously by Nextiva employees. Read employee reviews and ratings on Glassdoor to decide if Nextiva is right for you.