Nextiva reviews

3.5

60% would recommend to a friend

(1,144 total reviews)
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Tomas Gorny

66% approve of CEO

52% positive business outlook

Nextiva has an employee rating of 3.5 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextiva employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Aug 28, 2025
Recommend
CEO approval
Business Outlook

Pros

My team is genuinely kind, supportive, and invested in helping each other succeed. It’s a collaborative environment where ideas are welcomed, and you actually get the chance to test new approaches instead of being stuck in rigid processes. Leadership is approachable and open to input, which makes it easier to bring forward suggestions or concerns. Overall, it’s a culture that values teamwork and innovation.

Cons

Priorities can shift quickly. It’s the kind of environment where you need to be adaptable and comfortable with change.

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Nextiva Response
10mo
You're a huge vessel as to why our campaigns team has been so successful..and are so valued. The climb that this team has made to really creative innovative practices and effective campaigns has been the ticket for our business! There is so much energy within what we are doing and everything thats coming next. Thank you for your review, and advice to management, we will package that up and deliver to leadership!
1.0
Aug 27, 2025
Recommend
CEO approval
Business Outlook

Pros

This was by far the most harrowing role of my career. The culture is toxic, leadership is petty and directionless. The company operates like a closed circle of loyalists who spend more time scratching each other’s backs than actually building a product. People are dishonest and blatantly appropriate work- my contributions were frequently taken without credit. The level of disrespect was astonishing! Leadership hires have been equally disappointing especially within poroduct marketing when - strategy and messaging was copied from competitors, with little original thinking or genuine collaboration. Feedback was vague and unhelpful, 1:1s were often cancelled, there was no real coaching, structure, or support—only undermining. The product itself is weak, poorly differentiated, and lacks innovation. Direction changes constantly, but never with clarity. “Hire and fire” is the norm here- good people don’t last, while toxic ones get rewarded. It was clear to me that things were on a downward slope, so when the layoff hit, I wasn’t surprised.

Cons

Honestly, none worth noting except for a few genuinely supportive managers, who unfortunately didn’t last long either which says a lot about the culture here.

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Nextiva Response
10mo
I connected with our Head of Product Marketing around this. They appreciated you sharing this feedback and is sorry to hear about your experience and take concerns around culture, leadership, and recognition seriously. Over the past year, we’ve been taking steps to strengthen leadership development, improve cross-team collaboration, and ensure that employees’ contributions are recognized and valued. While we regret that your time here did not meet expectations, we remain committed to fostering a respectful, supportive environment. We appreciate your perspective and wish you the best in your career ahead.
5.0
Aug 27, 2025

Big company with a small company feel

Recommend
CEO approval
Business Outlook

Pros

Even though Nextiva has over 1,500 employees, I still feel like the culture matches that of the small <100 person companies I've worked for in the past. People are genuine, caring and will be your advocates. The leaders that I've interacted with have all made sure to get to know me personally a bit before jumping into business conversation, which I think is the mark of good leaders.

Cons

The work can be chaotic at times because Nextiva pushes hard, but it's all been worth it and has helped me grow into my position fast.

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Nextiva Response
10mo
Thank you for being here and chosing us! We are excited to be a part of your career journey. You came in and immeditately drove value and really dove into adding to our culture and building an amazing foundation with those around you!! Excited for whats ahead!
Viewing 109 - 111 of 1,144 Reviews

Glassdoor has 1,275 Nextiva reviews submitted anonymously by Nextiva employees. Read employee reviews and ratings on Glassdoor to decide if Nextiva is right for you.