Nextiva reviews

3.5

60% would recommend to a friend

(1,144 total reviews)
avatar

Tomas Gorny

66% approve of CEO

52% positive business outlook

Nextiva has an employee rating of 3.5 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextiva employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Aug 28, 2020

Nextiva is all about the latest technology

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Cool technology - Job security - Training and development opportunities

Cons

- Really fast paced - Hard to take time off

avatar
Nextiva Response
5y
Thanks for taking the time to leave a review. We're glad to hear you value the development opportunities Nextiva has to offer! We appreciate your feedback on the work environment and time off. This year, we expanded our time off programs for a number of employee groups, and we hope you are able to take advantage of this benefit. If you have further details to share, we welcome you to email people@nextiva.com.
5.0
Feb 25, 2020
Recommend
CEO approval
Business Outlook

Pros

My name is Adam and I only worked here for a month due to the role I took. To start I have to say, Wow! What an awesome company to work for. As I said in the headline, I believe the company has some problems. But the company also has so much potential, that when I saw the problems I got excited. Genuinely excited about the opportunity to be on the ground floor of fixing those problems. Sadly, I made the mistake of taking on the wrong role as I wanted to get into the company and was excited for any role that was offered to me. I had been in sales for the past 8 years and was looking for a change. Little did I know I really wanted to be off the phones in general and work directly with people whenever possible. My first and last day at the company were completely awesome and I do not regret my time there at all. I only regret taking the role which I did because I feel like this is one of the companies I could've seen myself at for a very long time. Looking back I do regret leaving. My sales skills have afforded me the ability to adapt to any role and with time and the right start I believe I could've done that. Growth opportunity Leadership is awesome Flexibility Lots of positions to work in PTO/Benefits were decent

Cons

To me, I felt the training was a bit off. As I mentioned previously my only regret is taking the role I did. I didnt want to be in customer service any more and as soon as I took the first CS call I was thrown off and sent back into the role I didn't want to be in. I have to admit I left because the training was kinda bad and when I got out there I was completely overwhelmed with wanting to provide an amazing experience for the customer while feeling like I had no knowledge of what was going on and what I was going to be doing in my daily task. From my understanding the entirety of the training class has quit (within 4 months of hire date) and that should speak volumes to the training and its inadequacy.

5.0
Mar 19, 2019

Cool place to work, flexible environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The biggest pro of my time at Nextiva was that when my family situation changed and I had to move to help support my parents, Nextiva were amazing in letting me work remotely while this was going on. They had the technology available to make it work, and supported me throughout that time. I was so grateful.

Cons

Working remotely definitely is harder than working in person, even with all the technology, you miss out on the camaraderie of being in the office.

avatar
Nextiva Response
7y
Thanks for your review! We appreciate your feedback and are thrilled to hear that you were able to achieve work/life balance, especially when you needed it the most. Thanks for being part of our team! If you have additional feedback, please email hr@nextiva.com.
Viewing 109 - 111 of 1,144 Reviews

Glassdoor has 1,275 Nextiva reviews submitted anonymously by Nextiva employees. Read employee reviews and ratings on Glassdoor to decide if Nextiva is right for you.