Is Nextiva a good company to work for?

Nextiva has an overall rating of 3.5 out of 5, based on over 1,275 reviews left anonymously by employees. This rating has decreased by 13% over the last 12 months. 60% of employees would recommend working at Nextiva to a friend and 52% have a positive outlook for the business. The best reviews about Nextiva have been left by employees working as Customer Support , Customer Service Representative and Sales Development Representative (SDR) .

Does Nextiva pay their employees well?

According to anonymously submitted Glassdoor reviews, Nextiva employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nextiva. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Nextiva?

60% of Nextiva employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nextiva 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Nextiva?

Account Executive (113) , Sales (34) , Software Engineer (33) , Account Manager (24) , Customer Service Representative (21) , Marketing (21) , Customer Support (12) , Sales Development Representative (SDR) (12) , Sales Representative (12) , Customer Service (11) , Implementation Manager (11) , Inside Sales (11) , Sales Manager (11) , Senior Software Engineer (10) , Director (9)

What are the pros of working at Nextiva according to real employee reviews?

"They make you feel like you'll be successful and the culture really seems great." ((in 141 reviews)); "The work environment feels great and the people I`ve meet are awesome." ((in 126 reviews)); "Great team to work with and I made some really good friendships." ((in 60 reviews)); "The benefits overall are good and employees do feel valued here for their input." ((in 53 reviews)); "Management is great to work with and wants to help." ((in 42 reviews))

What are the cons of working at Nextiva according to real employee reviews?

"Cyclical layoffs and people mysteriously disappearing from the organization (frequently after 1" ((in 13 reviews)); "Blatant favoritism occurred." ((in 5 reviews)); "Management definitely plays favorites." ((in 3 reviews))

What are employees saying about Nextiva layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nextiva layoffs and their outlook for job security at Nextiva in 2026.

What are the top reviewed Nextiva locations?

Scottsdale , Phoenix , New York , Arizona City , Washington , Los Angeles , San Francisco , Boston , Saint Peters , Glendale , Mesa , Ypsilanti , Tulsa , Raleigh , Dallas , Southlake , Houston , Richmond , California City , Costa Mesa , Irvine , Santa Monica , American Canyon , Menifee , Sacramento , Los Gatos , San Jose , Santa Clara , Santa Maria , Wethersfield

Nextiva reviews

3.5

60% would recommend to a friend

(1,144 total reviews)

Tomas Gorny

66% approve of CEO

52% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.7

Work/Life balance

3.7

Compensation and benefits

3.6

Culture & values

3.4

Career opportunities

3.3

Senior management

Nextiva has an employee rating of 3.5 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextiva employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Jul 25, 2025

Solid SRE Experience with Growth Opportunities

Site reliability engineer

Recommend

CEO approval

Business Outlook

Pros

Collaborative team, exposure to modern tooling, strong focus on automation, good learning environment, flexible work culture.

Cons

limited documentation in some areas, occasional unclear ownership during incidents

Nextiva Response

11mo

Thank you for everything you contribute, from the energy and commitment to the heart you bring to our mission, our product, and our people. We’re incredibly lucky to have you as such a key part of it all. The road ahead is only getting more exciting, and it’s all because of what we’re building, and having people like you.

4.0

Jul 18, 2025

SDE 2 at Nextiva

Sde-2 backend

Recommend

CEO approval

Business Outlook

Pros

Everyone in the company is quite supportive.

Cons

No proper promotion or appraisal cycle.

Nextiva Response

11mo

We are so grateful for the work you do each an every day, You are a key part to everything we are building and that holds so much value, Keep digging in, and poke your manager around creating a career plan. If a growth pathway feels unclear, leaders will step up to build one with you based on what you want to work toward. Rooting you on!

4.0

Jul 18, 2025

A day in the life at Nextiva

Inside partner manager

Recommend

CEO approval

Business Outlook

Pros

The benefits package is solid, with decent coverage and an average 401(k) match. The flexibility in both schedule and location is a major plus. Unlimited PTO, when supported by leadership, allows for a healthier work-life balance. The workplace culture is generally supportive and inclusive. There’s a real effort to foster belonging and open communication. There are ample opportunities to learn and grow, especially through hands-on experience.

Cons

There’s been a pattern of frequent partner realignments, often every one to two quarters, which makes it difficult to build long-term relationships or trust in the Channel. Despite putting in the time and delivering real value, it’s been a challenge to even start conversations about merit-based salary increases. This has a noticeable impact on morale and retention. Additionally, the quotas and workload expectations often feel misaligned with the resources and market conditions, creating a sense of burnout rather than motivation.

Nextiva Response

11mo

We are so grateful for the work you put into our channel division. You truly add so much value and are the reason why we have such concrete relationships. Partner realignments can be hard, especially when you have to start from scratch..so thank you for being flexible and dependable in bringing your best forward during challenging times. You are someone so many people look up too, so keep being you!

Viewing 118 - 120 of 1,144 Reviews

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Jobs at Nextiva

Mid-Market Account Executive

Mid-Market Account Executive

Principal Product Manager

Small Business Sales Account Executive

Scottsdale, AZ

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Principal Product Manager (Omnichannel CX)

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Nextiva reviews

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Ratings by demographic groups

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Solid SRE Experience with Growth Opportunities

SDE 2 at Nextiva

A day in the life at Nextiva

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