Is Nextiva a good company to work for?

Nextiva has an overall rating of 3.5 out of 5, based on over 1,275 reviews left anonymously by employees. This rating has decreased by 13% over the last 12 months. 60% of employees would recommend working at Nextiva to a friend and 52% have a positive outlook for the business. The best reviews about Nextiva have been left by employees working as Customer Support , Customer Service Representative and Sales Development Representative (SDR) .

Does Nextiva pay their employees well?

According to anonymously submitted Glassdoor reviews, Nextiva employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nextiva. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Nextiva?

60% of Nextiva employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nextiva 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Nextiva?

Account Executive (113) , Sales (34) , Software Engineer (33) , Account Manager (24) , Customer Service Representative (21) , Marketing (21) , Customer Support (12) , Sales Development Representative (SDR) (12) , Sales Representative (12) , Customer Service (11) , Implementation Manager (11) , Inside Sales (11) , Sales Manager (11) , Senior Software Engineer (10) , Director (9)

What are the pros of working at Nextiva according to real employee reviews?

"They make you feel like you'll be successful and the culture really seems great." ((in 141 reviews)); "The work environment feels great and the people I`ve meet are awesome." ((in 126 reviews)); "Great team to work with and I made some really good friendships." ((in 60 reviews)); "The benefits overall are good and employees do feel valued here for their input." ((in 53 reviews)); "Management is great to work with and wants to help." ((in 42 reviews))

What are the cons of working at Nextiva according to real employee reviews?

"Cyclical layoffs and people mysteriously disappearing from the organization (frequently after 1" ((in 13 reviews)); "Blatant favoritism occurred." ((in 5 reviews)); "Management definitely plays favorites." ((in 3 reviews))

What are employees saying about Nextiva layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nextiva layoffs and their outlook for job security at Nextiva in 2026.

What are the top reviewed Nextiva locations?

Scottsdale , Phoenix , New York , Arizona City , Washington , Los Angeles , San Francisco , Boston , Saint Peters , Glendale , Mesa , Ypsilanti , Tulsa , Raleigh , Dallas , Southlake , Houston , Richmond , California City , Costa Mesa , Irvine , Santa Monica , American Canyon , Menifee , Sacramento , Los Gatos , San Jose , Santa Clara , Santa Maria , Wethersfield

Nextiva reviews

3.5

60% would recommend to a friend

(1,144 total reviews)

Tomas Gorny

66% approve of CEO

52% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.7

Work/Life balance

3.7

Compensation and benefits

3.6

Culture & values

3.4

Career opportunities

3.3

Senior management

Nextiva has an employee rating of 3.5 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextiva employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Jul 18, 2025

Great SDR Program

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

SDR management is great! Office culture is really awesome too.

Cons

No major cons thus far

Nextiva Response

11mo

Thank you so much for highlighting our XDR organization. We truly have such a solid team, and you being on it..makes it even stronger! Keep digging in, you are going to have a great career here!

5.0

Jul 8, 2025

Thriving at Nextiva — A Culture of Innovation, Trust, and Amazing Customer Experience

Solutions consultant

Recommend

CEO approval

Business Outlook

Pros

- Visionary leadership and a strong executive team - Collaborative, ego-free culture - Innovative, all-in-one platform with clear market differentiation - Real opportunity to grow and advance - Great mix of autonomy and support - Passionate team that celebrates wins and learns fast from challenges If you’re passionate about customer experience, want to work with people who actually care, and are ready to be part of something that’s changing the game — Nextiva is where you want to be

Cons

It's not really a con for most, but it is a fast-pace innovative work environment and perfect for those who thrive in a dynamic setting.

Nextiva Response

11mo

My jaw is on the floor. This review was inspiring and gave me so much energy, Thank you , sincerely. We are so grateful to have you and are excited for the future ahead!

1.0

Jul 7, 2025

Toxic environment and quota

Accounry executive

Recommend

CEO approval

Business Outlook

Pros

Pto, insurance, nice office nice coworkers

Cons

It’s a very toxic environment. Quotas are way too high for the product. Marketing is not an aligned with the sales department sales leadership not supportive. Management says one thing as does another.

Nextiva Response

11mo

Thank you for you decade long stretch with us. We wish you the absolute best on your next career endeavors!

Viewing 121 - 123 of 1,144 Reviews

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Jobs at Nextiva

Mid-Market Account Executive

Mid-Market Account Executive

Principal Product Manager

Small Business Sales Account Executive

Scottsdale, AZ

View job

Principal Product Manager (Omnichannel CX)

Nextiva

Nextiva reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great SDR Program

Thriving at Nextiva — A Culture of Innovation, Trust, and Amazing Customer Experience

Toxic environment and quota

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