1. Loyalty - Job security here even for the most loyal people is nowhere to be found. Nextiva lacks in one category the most: Loyalty. Every week, it gets more and more uncomfortable as a great rep or manager was fired. HR and head of departments seem to try and "find" a reason to fire someone, almost to the point where privacy barrier is broken, essentially setting those up for failure.
2. Culture - Nextiva culture back in the day used to be great. Those that were there know it. It's hard to establish a culture when changes to leadership are made nearly every month, sales is revolving door currently especially on the mid market size time. Not blaming employees but higher-ups need to get their idea together and stick to it. It almost seems forced as they walk around with a camera and tell you what to do.
3. Product is terrible - Inability to demo product to customers, company lacks direction, and bit off more than they could chew. WE DON'T EVEN USE OUR OWN PRODUCT. We use our competitors. Not even kidding, we have the exact issue that we're trying to solve for customers, silo'd departments because there's atleast 3-4 different messaging apps we use. Marketing uses one, Sales uses a different one, customer service uses another, and engineers use another. It's a mess.
4.Amenities - 10-15% of the office is filled. A ton of empty desks, it honestly looks depressing and a ghost town on days there's no free lunch. The food is disgusting, some form of chicken and vegetables everyday. Very cheap catering service.
5. No Events - No Christmas parties, not sales kick-offs, no off-site events. First company I've worked for that does NONE of these.
6. Unattainable Quotas - Seems as if quotas are constantly being raised. They will fire you on ramp if you do not do well, and with a product so poor it's difficult to close. They have brought in a "new" class of mid-market reps every 3 or so months and only about 20% of them make it by the end of the quarter.
