Is Nextiva a good company to work for?

Nextiva has an overall rating of 3.5 out of 5, based on over 1,275 reviews left anonymously by employees. This rating has decreased by 13% over the last 12 months. 60% of employees would recommend working at Nextiva to a friend and 52% have a positive outlook for the business. The best reviews about Nextiva have been left by employees working as Customer Support , Customer Service Representative and Sales Development Representative (SDR) .

Does Nextiva pay their employees well?

According to anonymously submitted Glassdoor reviews, Nextiva employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nextiva. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Nextiva?

60% of Nextiva employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nextiva 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Nextiva?

Account Executive (113) , Sales (34) , Software Engineer (33) , Account Manager (24) , Customer Service Representative (21) , Marketing (21) , Customer Support (12) , Sales Development Representative (SDR) (12) , Sales Representative (12) , Customer Service (11) , Implementation Manager (11) , Inside Sales (11) , Sales Manager (11) , Senior Software Engineer (10) , Director (9)

What are the pros of working at Nextiva according to real employee reviews?

"They make you feel like you'll be successful and the culture really seems great." ((in 134 reviews)); "The work environment feels great and the people I`ve meet are awesome." ((in 120 reviews)); "Great team to work with and I made some really good friendships." ((in 65 reviews)); "The benefits overall are good and employees do feel valued here for their input." ((in 56 reviews)); "Great leadership in sales both old leadership and new." ((in 41 reviews))

What are the cons of working at Nextiva according to real employee reviews?

"In the past year there have been 3 rounds of layoffs reducing the work force and all the teams specially QA suffer this losses because the work load has tripled in some cases 1 single QA has to work with 3 different teams and inside each team there are different initiatives where all the team has to scramble to resolve." ((in 12 reviews)); "Blatant favoritism occurred." ((in 5 reviews))

What are employees saying about Nextiva layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nextiva layoffs and their outlook for job security at Nextiva in 2026.

What are the top reviewed Nextiva locations?

Scottsdale , Phoenix , New York , Arizona City , Washington , Los Angeles , San Francisco , Boston , Saint Peters , Glendale , Mesa , Ypsilanti , Tulsa , Raleigh , Dallas , Southlake , Houston , Richmond , California City , Costa Mesa , Irvine , Santa Monica , American Canyon , Menifee , Sacramento , Los Gatos , San Jose , Santa Clara , Santa Maria , Wethersfield

Nextiva reviews

3.5

60% would recommend to a friend

(1,144 total reviews)

Tomas Gorny

66% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,144 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Nextiva has an employee rating of 3.5 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextiva employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews

2.0

Jan 6, 2025

Don't work here

Project manager

Recommend

CEO approval

Business Outlook

Pros

colleagues can be friendly sometimes

Cons

they pay garbage, lay offs without notice, they continue to add on responsibilities with no pay increase, annual raises are laughable, no chance of growth if you do not work in AZ, they micromanage and the managers are robotic (have no empathy).

Nextiva Response

1y

We appreciate you taking the time to share your review. It helps us identify areas to improve our overall employee experience.

1.0

Dec 30, 2024

Remote but terrible

Help desk technician

Recommend

CEO approval

Business Outlook

Pros

Its 100% work from home

Cons

Its call center with not enough employees there was never down time queues were insane, they for whatever reason had tech support doing everything including sales, billing issues, etc. we faced all the backlash from the users while sales teams got commissions for selling the wrong things. no room for growth either

Nextiva Response

1y

Hey there, we appreciate you sharing your review and will make sure to share this with our team to improve the employee experience moving forward.

3.0

Dec 23, 2024

work culture

Commercial account executive

Recommend

CEO approval

Business Outlook

Pros

work culture is pretty good

Cons

no cons about the work culture

Nextiva Response

1y

Thanks for sharing your review!

Viewing 169 - 171 of 1,144 Reviews

Top companies for "Compensation and Benefits" near you

Cisco

4.0★Compensation & Benefits

Capgemini

3.7★Compensation & Benefits

ADP

3.5★Compensation & Benefits

Bloomberg

4.0★Compensation & Benefits

Jobs at Nextiva

Mid-Market Account Executive

Principal Product Manager

CX Specialist, Enterprise Account

Mid-Market Account Executive

Small Business Sales Account Executive

Scottsdale, AZ

View job

Nextiva

Nextiva reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Don't work here

Remote but terrible

work culture

Top companies for "Compensation and Benefits" near you

Jobs at Nextiva

Nextiva reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Nextiva reviews FAQs

Jobs at Nextiva