Is Nextiva a good company to work for?

Nextiva has an overall rating of 3.5 out of 5, based on over 1,275 reviews left anonymously by employees. This rating has decreased by 13% over the last 12 months. 60% of employees would recommend working at Nextiva to a friend and 52% have a positive outlook for the business. The best reviews about Nextiva have been left by employees working as Customer Support , Customer Service Representative and Sales Development Representative (SDR) .

Does Nextiva pay their employees well?

According to anonymously submitted Glassdoor reviews, Nextiva employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nextiva. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Nextiva?

60% of Nextiva employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nextiva 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Nextiva?

Account Executive (113) , Sales (34) , Software Engineer (33) , Account Manager (24) , Customer Service Representative (21) , Marketing (21) , Customer Support (12) , Sales Development Representative (SDR) (12) , Sales Representative (12) , Customer Service (11) , Implementation Manager (11) , Inside Sales (11) , Sales Manager (11) , Senior Software Engineer (10) , Director (9)

What are the pros of working at Nextiva according to real employee reviews?

"They make you feel like you'll be successful and the culture really seems great." ((in 134 reviews)); "The work environment feels great and the people I`ve meet are awesome." ((in 120 reviews)); "Great team to work with and I made some really good friendships." ((in 65 reviews)); "The benefits overall are good and employees do feel valued here for their input." ((in 56 reviews)); "Great leadership in sales both old leadership and new." ((in 41 reviews))

What are the cons of working at Nextiva according to real employee reviews?

"In the past year there have been 3 rounds of layoffs reducing the work force and all the teams specially QA suffer this losses because the work load has tripled in some cases 1 single QA has to work with 3 different teams and inside each team there are different initiatives where all the team has to scramble to resolve." ((in 12 reviews)); "Blatant favoritism occurred." ((in 5 reviews))

What are employees saying about Nextiva layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nextiva layoffs and their outlook for job security at Nextiva in 2026.

What are the top reviewed Nextiva locations?

Scottsdale , Phoenix , New York , Arizona City , Washington , Los Angeles , San Francisco , Boston , Saint Peters , Glendale , Mesa , Ypsilanti , Tulsa , Raleigh , Dallas , Southlake , Houston , Richmond , California City , Costa Mesa , Irvine , Santa Monica , American Canyon , Menifee , Sacramento , Los Gatos , San Jose , Santa Clara , Santa Maria , Wethersfield

Nextiva reviews

3.5

60% would recommend to a friend

(1,144 total reviews)

Tomas Gorny

66% approve of CEO

52% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Nextiva has an employee rating of 3.5 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextiva employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews

1.0

Jan 14, 2025

Once a great company, now avoid.

Service delivery

Recommend

CEO approval

Business Outlook

Pros

There are talented individuals on the frontline teams who genuinely care about customer success and problem-solving.

Cons

The company faces ongoing challenges with ethical leadership, financial stability, and product development. Opportunities for advancement are influenced by personal relationships rather than by objective performance or merit. Decision-making processes lack transparency, and there is a need for greater alignment between senior leadership and frontline teams. Frequent organizational changes and underdeveloped systems contribute to inefficiencies and stress across departments. Employees often feel unprepared to support new initiatives, which negatively impacts both morale and customer satisfaction.

Nextiva Response

1y

Thank you for your thorough review and specific callouts on where Nextiva can improve.

5.0

Jan 6, 2025

Great

Facilitator

Recommend

CEO approval

Business Outlook

Pros

Great people and really nice HQ

Cons

Too much information to learn for new hires but they do have great mentors to help them.

Nextiva Response

1y

We're glad to hear you're enjoying working at Nextiva! Thank you for sharing your note for how we can improve the new hire process.

1.0

Jan 6, 2025

Awful

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Hard to say honestly. A job is a job sometimes

Cons

Micromanagement to the extreme. Lost company grasping for anything

Nextiva Response

1y

Good luck on whatever comes next, we wish you the best on your future endeavors! If you are open to editing your review with more in depth feedback, we would benefit from it!

Viewing 166 - 168 of 1,144 Reviews

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Jobs at Nextiva

Principal Product Manager

Mid-Market Account Executive

Principal Product Manager (Omnichannel CX)

Mid-Market Account Executive (Lower Segment)

Scottsdale, AZ

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Scottsdale, AZ

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Once a great company, now avoid.

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