*World leader in CX domain. Fast paced and interesting.
* Company handled the pandemic very well - took care of employees well being, didn't do a salary cut unlike most of the companies.
* Regular events from HRs to keep the employees motivated.
* Flexible work hours & from home or office (pre-covid :)) as long as the work is done on time with expected quality.
* Company also recognizes internal talents and gives them opportunities to grow up in their career. I have seen quite a few people starting from individual contributor level now working as Directors & VPs.
Cons
New resource onboarding program depth can be improved. Especially for someone who comes from a different industry background.
Some of the internal process & tools require a reality check and improved. Sometimes, significant amount of time wasted because of this.