Nordstrom reviews

3.5

56% would recommend to a friend

(25,087 total reviews)

Erik B. Nordstrom and Peter E. Nordstrom

70% approve of CEO

47% positive business outlook

Nordstrom has an employee rating of 3.5 out of 5 stars, based on 25,087 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nordstrom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

25K reviews
2.0
Jun 10, 2016
Recommend
CEO approval
Business Outlook

Pros

Work life balance Discount Location Company reputation Interesting work (prior to 2015)

Cons

Lack of direction and strategy No career coaching/direction Terrible budgeting process Poor PTO and salary Silos Certain employees allowed to jump 3-4 ranks at once while others go years without promotion Tech is cobbled together, outdated

1.0
Jun 9, 2016
Recommend
CEO approval
Business Outlook

Pros

You don't need a brain and if you work in the warehouse, you don't have to deal with the public.

Cons

Awful leadership and management. I worked in the warehouse and you're expected to do the same mundane tasks every hour, everyday like a factory worker from the early 20th century, before unions. It's very repetitive and it drains your energy, because you're doing the same thing over and over like a robot. Leads and management are clueless of that fact and don't care. As long as you reach your numbers and metrics. During department meetings, you're talked down to like a child and if you do something right, then you get a bite size piece of candy, like a child. There is not any air conditioning in the warehouse, so during the summer time, you're literally working in a sweat shop. Most of the 'kids' that work there don't have any manners or communication skills. The employee discount is only 20% and a basic oxford shirt costs $150. A simple bow tie can cost $100. Nordstrom owns Trunk Club, but you never feel like you're part of them. During time wasting meetings, managers show videos of the Nordstrom culture, but there is never mention of Trunk Club in the these propaganda films. I'm shocked that Nordstrom allows awful working conditions. The pay is low for such a high end clientele. It's 2016! $10.50 an hour?! Really?

3.0
Jun 7, 2016

Stylist Review

Recommend
CEO approval
Business Outlook

Pros

You get to wear whatever you want everyday (for the most part). Most employees at Trunk Club are young, driven, and very hard-working. Very easy to make some of your best friends at the company. Can get drinks with clients and co-workers after 5pm at the bar.

Cons

The job itself and upper management are way too demanding for what you are paid. They boast about having no "formal vacation policy"and act like you can take off any time you want but that's not true. If you are gone even for just a day, expect to get micro-managing texts and emails from your manager/director. They expect you to respond to everything, even if it's a weekend or holiday. The actual hours you are told to be in the office are from 9am-6pm but if you leave at 6:02 they are down your throat that you are not working enough. It easily turns into having no work-life balance. The sales goals are absurd and management helps who they choose. If you're not on their good side, good luck. The atmosphere at work has become increasingly stressful.

Viewing 124 - 126 of 25,087 Reviews

Glassdoor has 26,174 Nordstrom reviews submitted anonymously by Nordstrom employees. Read employee reviews and ratings on Glassdoor to decide if Nordstrom is right for you.