Nordstrom reviews

3.5

56% would recommend to a friend

(25,086 total reviews)

Erik B. Nordstrom and Peter E. Nordstrom

70% approve of CEO

47% positive business outlook

Nordstrom has an employee rating of 3.5 out of 5 stars, based on 25,086 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nordstrom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

25K reviews
3.0
Jul 25, 2016
Recommend
CEO approval
Business Outlook

Pros

-Your fellow coworkers - Work life balance - Location of building

Cons

- Intern program is trash - Leadership doesn't know what its doing

avatar
Nordstrom Response
7y
Hello, Thank you for making us aware of this problem, and while I’m glad to hear that work-life balance is a positive, I’m very sorry to learn that your experience with leadership was unsatisfactory. We strive to give every employee the tools and information that he or she needs to do their job, and if we fell short, we’d like to hear where. As we grow, we are simultaneously working to make expectations and responsibilities clearer for each role on the team, and we are collecting feedback along the way to help us improve. If you would be open to sharing more details about your experience, we would like to review them to inform our efforts. Please contact us at any time at NordTechFeedback@nordstrom.com. Sincerely, Patrick Welch VP Technology Nordstrom
5.0
Jul 4, 2016
Recommend
CEO approval
Business Outlook

Pros

* Some truly brilliant people on the tech team * Zero toxic personalities; everyone is friendly and helpful * No politics at all * Able to learn new technologies and skills pretty much whenever you want to * Great office space and location * Flexible work from home/remote work policy

Cons

The only downside is the less than stellar benefits package. It's geared towards a very young work force (the sales team trends very young) and centers around unlimited PTO, which is great when you're in your twenties but once you have a family you can't really take advantage of it. Likewise the health insurance is fine when you're young, but it's a lot of money out of pocket to cover spouse/kids. No matching 401k is just crazy to me, and no stock incentives is also a disappointment. It makes sense in the context of what young twenties cares about, but if you have or are starting a family it doesn't compare well with pretty much any other company their size or bigger.

1.0
Jun 11, 2016
Recommend
CEO approval
Business Outlook

Pros

Seems like a laid back atmosphere. Beautiful building to work in instead of a mall. Like the idea of working Monday-Friday 9-6.

Cons

Run fast! It's not at all what it seems! You are on trial for at least a month to see if they like you and you fit in. To fit in you need to be young, straight out of college or under 30. You need to fit in to the sorority scene. Everyone seems friendly and that they love their job, but in fact are not friendly to everyone. Very segregated in groups, unless you start with others and make friends. They are not clear when you are invited to a "trial" interview what that looks like and how long the actual process is. Even if you make your trial goals early, you can not become full time until the next month because there is only a new employee training starting once a month. Don't quit your job until you know you will get hired, but you are expected to be there every minute you can even if you do not know what you should be doing. It seems like they prefer people who are able to commit all their time there without any other job and take part in just observing and participating in frequent drinks at 6 at the bar. No work life balance. Backwards hiring system and based on your "coolness" factor and schmoozing with the others. If you are independent and can survive on your own then you won't fit in. Cult like environment and feeling even to my customers who came in for appointments.

Viewing 121 - 123 of 25,086 Reviews

Glassdoor has 26,173 Nordstrom reviews submitted anonymously by Nordstrom employees. Read employee reviews and ratings on Glassdoor to decide if Nordstrom is right for you.