Nordstrom reviews

3.5

56% would recommend to a friend

(25,093 total reviews)

Erik B. Nordstrom and Peter E. Nordstrom

70% approve of CEO

47% positive business outlook

Nordstrom has an employee rating of 3.5 out of 5 stars, based on 25,093 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nordstrom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

25K reviews
1.0
Dec 1, 2016
Recommend
CEO approval
Business Outlook

Pros

Great pay for retail and will make you emotionally strong and extremely patient. After working this job you can virtually put up with any sort of abuse. CEO is amazing. Unfortunately somewhere up the corporate pyramid this gets lots in translation though.

Cons

All cons related to management. Unorganized, unqualified, demeaning, passive aggressive, harbors impossible expectations, exhibits extreme favoritism, has no regard for the well being of employees, condescending, threatening, unable to receive constructive criticism, suffers from illusions of grandeur. Just a downright psychologically toxic environment to work in.

2.0
Nov 19, 2016

Nobody is happy here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The good news is if you stay long enough, you can transfer to a Nordstrom store, which has a much better work environment.

Cons

Extremely judgmental management, employees are expected to do everything including clean the bath rooms due to low staffing in the support area and Low Pay

2.0
Oct 30, 2016
Recommend
CEO approval
Business Outlook

Pros

Nice co-workers, good benefits, store discounts

Cons

Call center sets very unrealistic expectations for success. Don't count on the bonus. Your evaluators will remove points for using words such as 'should' which apparently conveys a sense of uncertainty so not only are you judged on compliance, adherence, accuracy, and call time you basically also need to relearn to speak English.

Viewing 190 - 192 of 25,093 Reviews

Glassdoor has 26,180 Nordstrom reviews submitted anonymously by Nordstrom employees. Read employee reviews and ratings on Glassdoor to decide if Nordstrom is right for you.