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Nordstrom

Engaged Employer

Nordstrom reviews

3.5

57% would recommend to a friend

(25,116 total reviews)

Erik B. Nordstrom and Peter E. Nordstrom

70% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.3

Compensation and benefits

3.3

Career opportunities

3.2

Work/Life balance

3.1

Senior management

Nordstrom has an employee rating of 3.5 out of 5 stars, based on 25,116 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nordstrom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Reviews by job title

25K reviews
4.0
Feb 27, 2011

Nordstrom is mecca to people who are strongly motivated by money.

Department manager
Recommend
CEO approval
Business Outlook

Pros

1. Clear expectations and consistent rewards - If you do what you are supposed to do, you will see results in your compensation and professional advancement. 2. Relative Autonomy - If you do your job you will not be micromanaged. Employees are encouraged to treat their sales floors as if they were their own personal businesses. Employees are empowered to make decisions in their customers' best interests. 3. Respected Name in Retail - Working at Nordstrom allows a retail salesperson to feel a sense of prestige. Nordstrom is affiliated with quality service and quality product. 4. Promote from Within - Nordstrom rarely if ever hires management from outside the company.

Cons

1. Highly Competitive - It is not an easy place to work. Demands are high. 2. Inconsistent Ethics - Be ready to deal with dishonest co-workers. Commission fraud is a fact of life.

5.0
Feb 27, 2011

Fun and Flexible

Part time sales
Recommend
CEO approval
Business Outlook

Pros

-Commision based -works around college schedule -discount -the majority of my co-workers are wonderuful and supportive -feels like a family -the majority of the employees are educated and sophisticated

Cons

-Commisison based -There are certain departments that will always make more money than others so that can really be a pain, for example in clothes TBD, BP, and POV will always make more than Womens Active and Petites and Encore. -Managers can be WONDERFUL and others can be just awful. My manager is a wondeful manager, i just love her but I have heard stories and have witnessed other managers (not many but a few) stealing sales from associates, being overly critical, just sitting in the back room all day doing nothing, and demanding associates in college to skip class to work and not taking no for an answer (that in my opinon is unforgivable)

1.0
Feb 26, 2011

Can't wait to find a new job.

Commissioned sales associate
Recommend
CEO approval
Business Outlook

Pros

Enjoy working with the majority of co-workers-except for the sharks. Have met wonderful customers.

Cons

Long hours, unappreciated by manager-SPH is all that matters, have to compete against department manager for sales. High level of stress for PTR, SPH and opening new accounts. High level of customer returns-which go against your commission for one year. Have to make sure your hours do not dip below 129 per month or you have to pay your full insurance premium. Not eligible for insurance until you have worked 1000 hours. Nordstrom promotes top sellers to management who have limited training. Definitely need a second income in the home to survive-especially in the current state of the economy.

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Glassdoor has 26,205 Nordstrom reviews submitted anonymously by Nordstrom employees. Read employee reviews and ratings on Glassdoor to decide if Nordstrom is right for you.