Nordstrom reviews

3.5

56% would recommend to a friend

(25,085 total reviews)

Erik B. Nordstrom and Peter E. Nordstrom

70% approve of CEO

47% positive business outlook

Nordstrom has an employee rating of 3.5 out of 5 stars, based on 25,085 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nordstrom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

25K reviews
5.0
May 25, 2009

A Company Based On Solid Values

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I feel confident that I am valued, not just for my hard work, but for the unique qualities and ideas I bring to the company. I find it rewarding to learn how to run a business in an industry for which I have so much passion.

Cons

You must be a hard-worker and feel truly committed to your work because the busy times of the year are demanding of your time, patience, and energy!

4.0
May 21, 2009
Recommend
CEO approval
Business Outlook

Pros

Discount! Having everything be on sale the moment you decide to shop is always a good thing. That is until your monthly bill comes. It is easier to justify buying a new par of shoes or bag when you know you are getting it at a discounted prices.

Cons

Very vertical management structure. The company operates under the idea of a reverse pyramid. The higher your level, expertise, etc, the lower you are on the pyramid. The concept takes some time getting used to because we are all trying to climb the corporate ladder.

2.0
May 16, 2009
Recommend
CEO approval
Business Outlook

Pros

Nordstrom employment looks good on a resume because of the reputaion for customer service, the workplace is generally safe and upscale, and the compensation starts at a nice rate The health insurance is not too expensive either. Working for Nordstrom can open doors from vendors or even customers to other career paths but to advance with this company you are expected to be married to it and willing to move anywhere for even a small promotion If you decide to quit and do it honorably with 2 weeks notice etc you can reapply and be rehired very easily- I did this before and I didn't even have to do another interview after 3 years away The store discount is okay including sale and Nordstrom Rack Working at Nordstrom for over a year will give you the patience of a saint!

Cons

The major downside to working at Nordstrom is the dissappointing management skills and the general attitude of most of the staff. Its a shame that a beautiful store is so ugly from inside- The pressures for the employees of this mainly commisionned store is obscene and inconsistant. The tools and training the employees are given are practically useless but the expectations are once again so very high and pressured Management is untrustworthy, almost sneaky. Most of the lower management (dept managers etc) seemed to be from the same mold - young- single- selfish- forgetful and have no idea how to talk to or motivate staff The majority of employees promoted seem to go through a pre-management training (brainwashing) before promotion that removes most braincells and life skills Due to uninspiring managers to the high pressures from a slowing retailer, the majority of Nordstrom employees are very unhappy and this leads to lying, slacking off, and cliques. Again, the lack of management skills, the staff seems confused on what the "right" thing to do in most situations. The sceduling at Nordstrom is ridiculous- sure its retail, but they constantly have 7am meetings and then expect you to come back in to work an evening shift as well as blocking off pretty much the whole summer as "no vacation allowed", so once again- the bad attitude staff will call in sick constantly and the people doing the right thing by coming in to work have to suffer in an empty summer store. New programs and policies are added constantly without training, but then made changes to and forgotten about You cannot trust anyone in management or even human resourses at all The pay never goes up- it starts at a pretty high rate but it doesn;t move for ever- the company believes in making your own raises by selling more - never works, you may start off strong but no one can beat their own numbers year after year Too many downsides really..

Viewing 24994 - 24996 of 25,085 Reviews

Glassdoor has 26,172 Nordstrom reviews submitted anonymously by Nordstrom employees. Read employee reviews and ratings on Glassdoor to decide if Nordstrom is right for you.