Nordstrom reviews

3.6

56% would recommend to a friend

(25,084 total reviews)

Erik B. Nordstrom and Peter E. Nordstrom

70% approve of CEO

47% positive business outlook

Nordstrom has an employee rating of 3.6 out of 5 stars, based on 25,084 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nordstrom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

25K reviews
4.0
Feb 5, 2009
Recommend
CEO approval
Business Outlook

Pros

The discount! And the commission based sales. Also, there is a ton of upward mobility possible, if you want it and work hard enough! Its rated one of the best companies to work for, and after working there for years, it seems to be just that!

Cons

The returns. They will sometimes kill your paycheck. Its also frustrating having to take back fraudulent returns when you know it was stolen, and over time, that will turn you bitter. Also, working nights and weekends and the amount of time spent during holiday season makes it hard for those with family to fufill obligations. Another big problem-when you are management, you don't get paid overtime, even when the expectation is 12 hour shifts during sale.

3.0
Feb 2, 2009
Recommend
CEO approval
Business Outlook

Pros

The 20% discount is better than nothing (although many other stores provide much more!). You get to work with fun people who enjoy fashion. Managers are usually very flexible if you need to work around a school schedule or personal plans. I worked there while i was going to school and was able to tailor my schedule to fit with my department's needs and my schedule. Also if I needed a weekend off to go skiing, if I requested it far enough in advance, there were usually no problems in getting it. As a full time employee, benefits are also nice.

Cons

I am so exhausted of having to work nights and weekends. It gets really hard when all my other friends have nights and weekends to hang out or go skiing and i have to constantly work. Also, business can get really slow after the holidays. Commission is great around thanksgiving to new years but in january to march it drops off a lot. My hours in january were close to 35 hours per week and got slashed to 15-20 in february. this causes your paycheck to be pretty unstable. also, if you work with people who steal sales and are too competitive, it can be aweful.

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Glassdoor has 26,171 Nordstrom reviews submitted anonymously by Nordstrom employees. Read employee reviews and ratings on Glassdoor to decide if Nordstrom is right for you.