Is Nordstrom a good company to work for?

Nordstrom has an overall rating of 3.6 out of 5, based on over 26,195 reviews left anonymously by employees. This rating has been stable over the past 12 months. 56% of employees would recommend working at Nordstrom to a friend and 47% have a positive outlook for the business. The best reviews about Nordstrom have been left by employees working as Web Fulfill/Logistics , LOGISTIC PROCESSOR and Administrative Assistant .

Does Nordstrom pay their employees well?

According to anonymously submitted Glassdoor reviews, Nordstrom employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Nordstrom. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Nordstrom?

56% of Nordstrom employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nordstrom 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Nordstrom?

Sales Associate (4908) , Retail Sales Associate (834) , Department Manager (473) , Customer Service Representative (450) , Commissioned Sales Associate (449) , Sales (375) , Salesperson (357) , Assistant Manager (331) , Cosmetics Counter Manager (330) , Assistant Department Manager (269) , Logistics Processor (248) , Service Experience Representative (229) , Manager (213) , Sales Representative (184) , Stylist (181)

What are the pros of working at Nordstrom according to real employee reviews?

"When you work for stock and web department the job is usually Independent and good pay" ((in 1566 reviews)); "Great benefits and it’s great having the liberty to be able to manage your own team and department" ((in 1503 reviews)); "The people are great and its one of the best retail environments out there depending on the store" ((in 1388 reviews)); "I had great coworkers and we were able to make the day to day processes better than some other jobs of similar nature" ((in 762 reviews)); "The culture of Nordstrom is great and makes you proud to work for a company with such a great history." ((in 558 reviews))

What are the cons of working at Nordstrom according to real employee reviews?

"Poor management and very competitive" ((in 1499 reviews)); "Most managers don't care and will issue a return even if it is a sketchy or fraudulent activity." ((in 1079 reviews)); "Long hours on your feet and most days you aren't able to wear comfortable shoes" ((in 912 reviews)); "Barely will make commission unless you actually make over minimum sales goal which is super hard" ((in 761 reviews)); "No Work/Life Balance: Scheduled me a lot of hours despite being in school full time" ((in 601 reviews))

What are employees saying about Nordstrom layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nordstrom layoffs and their outlook for job security at Nordstrom in 2026.

What are the top reviewed Nordstrom locations?

Seattle , Chicago , Los Angeles , Dallas , San Diego , New York , San Francisco , Houston , Bellevue , Portland , Atlanta , Austin , Denver , Miami , Costa Mesa , San Jose , Scottsdale , Walnut Creek , Saint Louis , Nashville , Tampa , Brea , Paramus , San Antonio , Skokie , Cedar Rapids , Salt Lake City , King of Prussia , Troy , Palo Alto

Nordstrom reviews

3.6

56% would recommend to a friend

(25,107 total reviews)

Erik B. Nordstrom and Peter E. Nordstrom

70% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (25,107 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Nordstrom has an employee rating of 3.6 out of 5 stars, based on 25,107 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nordstrom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

25K reviews

2.0

May 16, 2017

Trunk Club equals Dream Merchants

Frontline leader

Recommend

CEO approval

Business Outlook

Pros

The best thing about Trunk Club is the people you work with. If you work at HQ in River North, they have an open bar (just drink responsibly) and a rooftop deck.

Cons

Ever since Trunk Club was sold to Nordstrom, TC has forgotten its way. Too many secrets are kept. Management does not like to share pertinent information with employees and they frequently lied. The "perks" aren't really perks because they hang it over your head and make you feel bad for using them. • Culture is terrible • Incentives don't exist • Advancement is dependent on popularity.

2.0

Jan 21, 2017

Severely lacking diversity and bathing in gossip.

Director, program management management

Recommend

CEO approval

Business Outlook

Pros

Nice people, great work life balance, good benefits and pay, easy to get time off. Increases are good off of auto increase cycle. Every April the company increases each employee 2, 3 or 4% usually. Can be 0% based on how business is doing. Somehow each year around April business is terrible so management plants the seed that budgets are tight. Anyway, with the auto increase, your manager can give one employee 0% and another employee 8% so there is leeway to shift the monies around.

Cons

I don't think I worked with a leader that wasn't in it to win it. Taking credit for others ideas, manipulation of "what so and so said" to their gain. The gossip is absolutely out of control at Nordstrom. It is extremely unhealthy. This takes place at the lowest levels. (The have a fancy inverted pyramid that puts leadership on the bottom of an org chart. So when I use lowest level of leadership, that's the executives- basically it just makes in confusing when having discussions around structure and leadership). The merchants run the company more so than the Nordstrom brothers. Probably a good thing. But they say (which is hot vapor) they are a marketing driven company. No, not at all.

1.0

Nov 14, 2016

Don't make the mistake...

Stylist

Recommend

CEO approval

Business Outlook

Pros

There are not a lot to talk about. I've met some of my best friends here and the open bar is a plus.

Cons

The list of cons is will show how much of a pour management team they have in place: - Zero work-life balance. Any sales job requires more than 40/hrs a week, but never 90. - Their idea of couching is to belittle you, and put fear into you. This does not work. It's like that old saying " A great sales person does not mean they're a great manager and a great manager might not make a great sales person" They should have thought about this before just promoting friends. - It's like High School in there. Not one day goes by when someone walks out, or is in the bathroom with crying. I feel bad for the 4 guys that work with a bunch of girls who also think that the office is a sorority house. - Upper management and HR will lie to your face. Just look you in the eye and lie about how you are doing, or if you have an issue with how you are being treated. ( Like I said, it's High School) - The CEO is a tool!!! Tells us that no guy will buy clothing from a slob. -

Viewing 268 - 270 of 25,107 Reviews

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Trunk Club equals Dream Merchants

Severely lacking diversity and bathing in gossip.

Don't make the mistake...

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