North reviews

3.9

75% would recommend to a friend

(390 total reviews)
avatar

Marc Gardner

82% approve of CEO

74% positive business outlook

North has an employee rating of 3.9 out of 5 stars, based on 390 company reviews on Glassdoor which indicates that most employees have a good working experience there. The North employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

390 reviews
5.0
Aug 6, 2021

Great company to work for

Recommend
CEO approval
Business Outlook

Pros

Great benefits, Great Management. Everyone works together as a team. Management allows you to do your job independently. Allows for growth opportunity

Cons

The training needs to be more thorough with more hands experience during training. Other than that very positive experience. Would only recommend to extend the training to incorporate more hands on work.

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North Response
4y
Thank you so much for this generous rating and for taking the time to provide feedback on your experience working at NAB. I appreciate the value you placed on our rich benefits program and the quality of your Risk management team. As you know we have seen an amazing growth trajectory and this has opened pipelines of career advancement for everyone at NAB. In the past two months alone we have processed promotions for almost 10% of our company enterprise wide and offered merit increases from 3 - 5% for everyone. Its an exciting time at NAB if you are looking for growth and opportunity. That being said, with growth comes an even more critical need for training and development. Because of this expanding need, we have approval to double our training team! If you know of any great trainers that can also develop content, please send them our way! We have a lot of work ahead of us, but we have a positive outlook and nothing but solid growth ahead. Thank you again for your posting, we appreciate the feedback.
3.0
Aug 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Great people, facilities, and flexibility

Cons

There was a big divide between dev and ops, both wanted to do great things but neither wanted to talk to the other.

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North Response
4y
We appreciate your feedback, thank you for taking the time to post. I am so pleased that you listed people, facilities and flexibilty as "Pro's" for working at NAB. I see that you worked at our Troy facility which is beautiful...but its the people that make NAB a truly great place to work. Thank you for that! As far as your "Con" is concerned, I reached out to Jim Parkinson for help in addressing your concern. I am sure you know Jim, our CXO, and his response is listed here: " Historically in engineering and operations, all companies have had to deal with this problem. At NAB, we have closed this gap, and we continue to close the gap every day. In complex systems that need to be up 100% of the time, there must be communication between the people who build our services and the folks that run them. This is an equal and critical partnership. The IT and Engineering leadership teams are committed to closing that gap; if any team member feels that it is not closing, we encourage them to please work with their leader to ensure that communications are happening. I also tell our teams, "If you hit a roadblock, come to me directly." I am 100% sure you will find that the entire leadership team wants to continuously improve and will respond positively to those communications. Thank you." - Jim Parkinson CxO
3.0
Jul 3, 2021

Messy

Recommend
CEO approval
Business Outlook

Pros

Fast Paced. Performance is highly rewarded

Cons

Toxic leadership; often directionless, high pressure environment.

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North Response
5y
Thank you for taking the time to write this comment. I truly appreciate the "pro's" you highlighted here as we are very fast paced environment which is exciting AND we do our best to recognize and reward performance. We recognize that our talent at NAB is not only valued by us internally, but it is seen as valuable externally as well. We provide exposure to cutting edge technology and creative projects that you just can't get any place else. While working on cool projects and technology is rewarding and fun, we need to be competitive with compensation as well, so that stays a focus for us. The 'con's" mentioned in your review are concerning, though. I wish I had more information on how you are defining toxic, but I will share that we have a focus on reviewing the leadership talent we have and putting clear, consistent, intentional development together to support them. I have no doubt IF we truly have toxic leaders, this review process will flush out issues and help us continuously improve. Thank you again for your comments, I appreciate your time.
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