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      North

      Engaged Employer

      North reviews

      3.9

      75% would recommend to a friend

      (390 total reviews)
      avatar

      Marc Gardner

      82% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      North has an employee rating of 3.9 out of 5 stars, based on 390 company reviews on Glassdoor which indicates that most employees have a good working experience there. The North employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

      Reviews by job title

      390 reviews
      3.0
      Jan 26, 2021

      Good for gaining experience

      Credit analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Rapid response to COVID crisis, nice office amenities when working on site, good and affordable benefits

      Cons

      lack of organizational structure, poor training model, poor work-life balance

      avatar
      North Response
      5y
      We appreciate the time you took to write this review. While a three-star rating is not bad, it certainly isn't where we would like to rate. Since you worked for NAB, you know that a core focus for us through out 2020 has been problem solving and innovation which leads to a culture of continuous improvement. Your feedback helps us to problem solve and continuously improve. While we take pride in our technical training and have strong results from our hands on training strategy, it obviously didn't work for you. I hope you took your concerns to your manager as we are always looking for ways to deliver better, more impactful training despite issues with remote learning brought on by COVID-19. We take your feedback to heart and will discuss additional process improvements with the credit team. Thank you again for your feedback, we wish you all the best.
      2.0
      Jan 21, 2021

      Did not like company

      Accounting specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company had great holiday parties

      Cons

      A lot of associates were unprofessional

      avatar
      North Response
      5y
      It never feels good to receive a 2-star review, but we appreciate the time you took to share your feedback on NAB. Being newer to the company, I have only heard stories about our past holiday parties and would agree that it sounds like they were amazing opportunities for team members to gather and celebrate. Hopefully, post-COVID, we will have a chance to experience those great times together again. It is concerning that you experienced unprofessional interactions with some team members at NAB. One of our core values is "experience focused" were we strive to make every experience with every person - internal or external - positive. Does that always happen? No. But in the spirit of continuous improvement, when it doesn't, we hope that team members like you would reach out to their team members or leaders to discuss and solve for the situation. We feel badly that you didn't have a positive experience at NAB, but know that we take your feedback seriously and will explore opportunities to improve upon our "experience focus".
      1.0
      Jan 19, 2021

      No Job Security

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Can advance within the company.

      Cons

      No loyalty to tenured employees, even with excellent employee reviews. No job security.

      avatar
      North Response
      5y
      We appreciate your feedback, even if the score is not where we would like it to be. In the middle of a pandemic it is difficult to offer anyone "job security" but we are proud to say our turnover numbers have dropped and our stated focus for 2021 is all around people - development, culture, inclusion, etc. I was pleased to see that your "pro" comment was around career advancement. In a high growth company like NAB, there are always advancement opportunities for high performance/high commitment team members. We have already advanced and promoted several key leaders in the first few weeks of 2021 to ensure our teams are structured under the best leadership to ensure our success in 2021. While we agree that everyone in today's workforce should have a plan B in place - the uncertainty of the pandemic, political and social environments have proven that! - our focus as a company is to grow, develop and retain our best talent and we are putting valuable resources towards doing just that in 2021.
      Viewing 178 - 180 of 390 Reviews
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      Glassdoor has 420 North reviews submitted anonymously by North employees. Read employee reviews and ratings on Glassdoor to decide if North is right for you.