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Northeastern University

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Northeastern University reviews

4.2

79% would recommend to a friend

(3,539 total reviews)
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Joseph E. Aoun

68% approve of CEO

61% positive business outlook

Northeastern University has an employee rating of 4.2 out of 5 stars, based on 3,539 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Northeastern University employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Oct 6, 2025
Recommend
CEO approval
Business Outlook

Pros

- Fellow co-workers are mostly on the same page with the chaos that happens, the good ones make themselves known through their actions in collaboration like every other org. - There is leadership (albeit a small few) that actually care and protects their teams against the constant outpouring of idiocracy.

Cons

- Leadership cares more about their marketing facade in the optics of the organization than actually changing things for the better. - Workers are constantly overburdened - Process changes constantly happen due to a "request from leadership" which consistently leads to confusion, overprocessing, and workers being blamed for their inability to follow the process that was seemingly haphazardly put together. - Very contractor-heavy and high-churn, with internal processes lacking in accounting for this type of environment, often leading to confusion and frustration in who owns what and who should have access to what. Intermediary workers in between teams often get blamed due to the lack of coherent process, and this leads to a significant number of mental health implications. Whenever someone has gone on-leave, or is no longer with the org, there is no communication made or delegate appointed, leaving workers to figure things out for themselves.

1.0
Aug 19, 2024
Recommend
CEO approval
Business Outlook

Pros

You get Blue Cross Blue Shield (you pay 20-30$ copay if you get the most premium option of 160$ every month) Delta dental (not the great) Vision (Don't care to use this) 403B retirement fund Tuition Waiver, but if you take more than 2 classes for the whole academic year (Spring, Summer, Fall) then you pay taxes. Unless it is directly related (NOT CLOSELY RELATED, BUT IS EXACTLY WHAT YOU ARE HIRED TO DO) then you don't have to pay taxes for it. That's about it really....

Cons

Parking...50 year contract with MasParc where they dictate the prices and will charge you however much they feel like it. Honestly, HR is pretty much a joke, They won't accommodate you or any disability you may have. So make sure that if you can't commute to work, get a remote job, otherwise there's nothing you can do about it. There's little to no raises/promotions. You're lucky to get above a 4% raise each year.

1.0
Aug 12, 2024

Institute for Experiential AI: Poor Execution, Terrible Leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Incredible talented individuals sprinkled throughout the org Some amazing scientists tackling truly foundational challenges using AI

Cons

-No leadership: the executive director Usama Fayyad gaslights employees during weekly meetings by asking why he wasn't aware of things despite his lack of checking his own emails and he delivers no concrete strategy around how his aspirational sales targets (which he makes up) will be met but laments about the lack of a pipeline. Beyond countless HR inquiries into his behavior and leadership, the University has done nothing. The institute continues to blow through cash. -No products to sell: everything is bespoke and we can't concretely explain what we do because its constantly changing - No culture: no one collaborates, researchers are paid yet we rarely hear grants that were submitted for being won, no one shows up to the office, some leaders don't respond to timely client requests causing delays and making us look sophomoric

Viewing 28 - 30 of 3,539 Reviews

Glassdoor has 3,998 Northeastern University reviews submitted anonymously by Northeastern University employees. Read employee reviews and ratings on Glassdoor to decide if Northeastern University is right for you.