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      Northwest Administrators

      Engaged Employer

      Northwest Administrators reviews

      2.4

      28% would recommend to a friend

      (264 total reviews)

      Chris R. Hughes

      18% approve of CEO

      32% positive business outlook

      Ratings by demographic groups

      Northwest Administrators has an employee rating of 2.4 out of 5 stars, based on 264 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Northwest Administrators employee rating is 35% below average for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      264 reviews
      4.0
      Jul 25, 2023

      Union representation, good benefits, meaningful work, somewhat unclear policies and procedures

      Claims processor
      Recommend
      CEO approval
      Business Outlook

      Pros

      - great work/life balance - remote opportunities - union representation (depending on position) - consistent pay raises - management attempts to create consistency in terms of meeting productions and accuracy metrics - management really makes “the little people” feel like they want you to succeed (team environment) - community is fostered even with 98% employees working remotely

      Cons

      - inconsistent enforcement of certain policies and procedures - metrics and expectations exist but enforcement is left up to the discretion of reviewers, resulting in inconsistent feedback to processors - outdated and dis-integrated systems impact work flow

      4.0
      Jun 19, 2023

      Rewarding

      Csc phone clerk
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supervisors are strict but relaxed. If you follow the simple rules of the company your day will be smooth.

      Cons

      During slow times on Monday or a Tuesday no time allowances are made to leave early.

      1.0
      Jun 15, 2023

      Run while you still have your sanity!!

      Phones
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only Pros are the people that aren't in management

      Cons

      Just about everything is wrong with this archaic place! Computers from the dark ages and the software...haha...it's something you may have used in the 90's. The management for the phone dept. are all on power trips and get amusement we believe from berating people and micromanaging them. No one has the guts to stand up to these poor excuses for human beings. They are all missing the one most important organ in their bodies....HEARTS! If you like being treated like you don't matter and you are 12yrs old this is the job for you! The should be ashamed of themselves for pretending to be an upstanding company...once you're on the inside it all changes.

      Viewing 64 - 66 of 264 Reviews
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      ReviewsNorthwest Administrators reviews

      Glassdoor has 279 Northwest Administrators reviews submitted anonymously by Northwest Administrators employees. Read employee reviews and ratings on Glassdoor to decide if Northwest Administrators is right for you.