Does Northwest Administrators pay their employees well?

According to anonymously submitted Glassdoor reviews, Northwest Administrators employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Northwest Administrators. This rating has decreased by 15% over the last 12 months.

How satisfied are employees working at Northwest Administrators?

28% of Northwest Administrators employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Northwest Administrators 2.5 out of 5 for work life balance, 2.0 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at Northwest Administrators?

Payroll Compliance Auditor (21) , Payroll Auditor (14) , Auditor (11) , Accounting Clerk (10) , Pension Processor (8) , Compliance Auditor (6) , Manager (6) , Data Maintenance Clerk (5) , Phone Clerk (5) , Claims Processor (4) , Pension Claims Processor (4) , Supervisor (4) , Administrative Assistant (3) , Claims Analyst (3) , File Clerk (3)

What are the pros of working at Northwest Administrators according to real employee reviews?

"benefits are good" ((in 40 reviews)); "Pay was decent." ((in 24 reviews)); "the people are great and easy to work with" ((in 12 reviews)); "The work life balance is good, and throw out any review that attempts to assert otherwise." ((in 11 reviews)); "Great pay for less than standard work, employee motto, "Just work enough to not get fired", pension and healthcare is amazing, and not a minute of overtime if you don't want it." ((in 5 reviews))

What are the cons of working at Northwest Administrators according to real employee reviews?

"Management is poor and usually provides negative rather than positive reinforcement to employees." ((in 35 reviews)); "This place also has a thriving cancerous culture of departmental bullying, upper management is aware and blissfully willing to ignore the issue as long as it doesn't directly affect them." ((in 15 reviews)); "the medical customer service call center supervisors are horrible." ((in 10 reviews)); "Since I have left, I have heard of many quality employees who have been "let go" for one reason or another, some were just personality clashes with their manager, which is completely uncalled for, IMO." ((in 9 reviews)); "Inconsistent training, high turnover rate" ((in 8 reviews))

What are employees saying about Northwest Administrators layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Northwest Administrators layoffs and their outlook for job security at Northwest Administrators in 2026.

What are the top reviewed Northwest Administrators locations?

Seattle , Pasadena , Meridian , Brisbane , Daly City , Las Vegas , Federal Way , Boise , White Plains , San Francisco , Everett , Lynnwood , Mountlake Terrace , Tacoma , Portland , East Pasadena , North Puyallup

Northwest Administrators reviews

2.4

28% would recommend to a friend

(264 total reviews)

Chris R. Hughes

18% approve of CEO

32% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Northwest Administrators has an employee rating of 2.4 out of 5 stars, based on 264 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Northwest Administrators employee rating is 35% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

264 reviews

5.0

Oct 14, 2015

Still a great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I just finished my 15th year at NWA and am still very proud to be at this company. There have been several new things implemented at NWA including a business casual dress code and jeans Friday. We also are offered flexible schedules including 4x10s or earlier/ later start end times to fit my life. The benefits remain top notch and they continue to train an. Develop all staff on specific duties but also on organization and personal development. Not sure where the other negative reviews come from since the great majority of employees stay a long time and are very happy.

Cons

Nothing at the current moment

1.0

Aug 27, 2015

Run. Fast.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You do get paid. The benefits package is decent, for both bargaining unit and non-union employees.

Cons

A joke of a working environment. I will say this, most of the reviews here are spot on, and those that are great really are fake made up reviews. That alone pretty much sums up this company. Do yourself a favor... stay away. If you don't believe it, just talk to someone who works at Northwest and ask them how it is. Most are trying to get out, or will be shortly.

1.0

Aug 3, 2015

Pension Auditor

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

This company has great benefits and you will be working somewhere.

Cons

Outdated business model. The working environment makes it very hard to get along with coworkers. I hate going to work every morning. Will start sending out resumes to look for employment elsewhere.

Viewing 202 - 204 of 264 Reviews

Jobs at Northwest Administrators

Medical Claims Processor

Medical Claims Auditor (Hybrid)

Medical Claims Auditor (Hybrid)

Medical Claims Auditor (Hybrid)

Mountlake Terrace, WA

Medical Claims Auditor (Hybrid)

Mountlake Terrace, WA