Does Northwest Administrators pay their employees well?

According to anonymously submitted Glassdoor reviews, Northwest Administrators employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Northwest Administrators. This rating has decreased by 15% over the last 12 months.

How satisfied are employees working at Northwest Administrators?

28% of Northwest Administrators employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Northwest Administrators 2.5 out of 5 for work life balance, 2.0 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at Northwest Administrators?

Payroll Compliance Auditor (21) , Payroll Auditor (14) , Auditor (11) , Accounting Clerk (10) , Pension Processor (8) , Compliance Auditor (6) , Manager (6) , Data Maintenance Clerk (5) , Phone Clerk (5) , Claims Processor (4) , Pension Claims Processor (4) , Supervisor (4) , Administrative Assistant (3) , Claims Analyst (3) , File Clerk (3)

What are the pros of working at Northwest Administrators according to real employee reviews?

"Medical and dental benefits are decent." ((in 38 reviews)); "Good pay very often yes" ((in 23 reviews)); "nice, friendly coworkers." ((in 13 reviews)); "the people are great and easy to work with" ((in 12 reviews)); "The work life balance is good, and throw out any review that attempts to assert otherwise." ((in 11 reviews))

What are the cons of working at Northwest Administrators according to real employee reviews?

"Management is poor and usually provides negative rather than positive reinforcement to employees." ((in 33 reviews)); "Upper management is not the most caring." ((in 13 reviews)); "the medical customer service call center supervisors are horrible." ((in 10 reviews)); "Since I have left, I have heard of many quality employees who have been "let go" for one reason or another, some were just personality clashes with their manager, which is completely uncalled for, IMO." ((in 8 reviews)); "Complex work but managers expect new hires to have lots of questions and there is extensive training provided." ((in 8 reviews))

What are employees saying about Northwest Administrators layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Northwest Administrators layoffs and their outlook for job security at Northwest Administrators in 2026.

What are the top reviewed Northwest Administrators locations?

Seattle , Pasadena , Meridian , Brisbane , Daly City , Las Vegas , Federal Way , Boise , White Plains , San Francisco , Everett , Lynnwood , Mountlake Terrace , Tacoma , Portland , East Pasadena , North Puyallup

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Northwest Administrators

Northwest Administrators reviews

2.4

28% would recommend to a friend

(264 total reviews)

Chris R. Hughes

18% approve of CEO

32% positive business outlook

Ratings by category

2.6

Diversity & inclusion

2.6

Compensation and benefits

2.5

Work/Life balance

2.2

Career opportunities

2.0

Culture & values

1.9

Senior management

Northwest Administrators has an employee rating of 2.4 out of 5 stars, based on 264 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Northwest Administrators employee rating is 35% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

264 reviews

1.0

Apr 26, 2014

Unfair Management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits - Health insurance and 401k.

Cons

This company plays games with employees. They do not give feedback or training and then go behind your back to spy on you and build up "evidence" that you are not doing a good job. Employees that are in their "clique" spy on others and report back, and what they say is taken as truth and not researched. Hard work is not appreciated, and they are ruthless when they decide that an employee is no longer useful to them. Reviews are not done timely and management does not invest in or support employees.

2.0

Apr 14, 2014

Living "Dilbert" cartoon is an understatement!

File clerk

Recommend

CEO approval

Business Outlook

Pros

It pays more than most entry-level positions, benefits are not too bad.

Cons

Way too stringent dress codes even for people who never have and never will be expected to converse with the walk-in clients. Crazy-making office politics created by the management and office lackeys AKA "favorites", cool kids, anybody related to upper management. Stay neutral and away from making anyone of these individuals upset with you for any reason.

Northwest Administrators Response

12y

We are so glad that the benefits provided are valuable to you. At NWA we have recognized the value employees place on benefits. We have worked with external consultants to ensure that the benefits we provide are better than our competitors at a cost that is unmatched in our industry for both our employee categories, union and non-union. Our experienced employees recognize this fact and focus on the importance of this versus dress code or other non-compensatory concerns. We are in the professional services industry—and we want our employees to reflect that level of professionalism in every form.

2.0

Apr 11, 2014

A company lacking vision, mission, and morale where positive reinforcement is not practiced.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good benefits (medical, dental, vision, life, and Rx ins. paid by employer for employee, low premiums for dependent coverage; employer matched 401k, vacation, holidays, sick leave, commuter assistance), gained good work experience while there.

Cons

Poor management overall. Emphasis is placed on negatives instead of giving positive reinforcement to employees. If you perform well, it will not be acknowledged and rewarded. Bullying in the workplace is present, and upper management ignores it. Some policies are outdated (dress code policy from the 60's). No work/life balance whatsoever. Some employees are salaried and some are union employees, which creates conflicting policies and enforcement. Technologically behind the times.

Viewing 223 - 225 of 264 Reviews

Jobs at Northwest Administrators

Mountlake Terrace, WA

$25 - $34 /hr

(Employer provided)

View job

Accounts Receivable Specialist

Accounts Receivable Specialist

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Reviews Northwest Administrators reviews

Northwest Administrators

Northwest Administrators reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Unfair Management

Living "Dilbert" cartoon is an understatement!

A company lacking vision, mission, and morale where positive reinforcement is not practiced.

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Northwest Administrators reviews FAQs

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