employer cover photo
employer logo
employer logo

Northwest Administrators

Engaged Employer

Northwest Administrators reviews

2.4

28% would recommend to a friend

(264 total reviews)

Chris R. Hughes

18% approve of CEO

32% positive business outlook

Northwest Administrators has an employee rating of 2.4 out of 5 stars, based on 264 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Northwest Administrators employee rating is 35% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

264 reviews
4.0
Apr 1, 2013

Solid company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, generous Christmas bonus, paid vacation and sick leave, and in my position there is no end to the interesting, complex work. The company continues to evolve and grow, advance technologically, and even during the economic downturn it was adding a lot of new customers. There's a very strong work ethic and customer service focus at the company. The supervisors and managers I've worked with have all been helpful and knowledgeable leaders. The president and VPs work closely with the managers of the departments and there's good teamwork between the department I'm in with others. There isn't any goofing around; it's a serious place, but it is satisfying and challenging work. There are generally opportunities for promotion for people who've demonstrated good business acumen and leadership skills.

Cons

The dress code is as expected for the financial industry and is what I experienced as typical on the east coast. For men it is pretty simple - tie, dress shirt, slacks. Most women at the company dress business casual but must wear hosiery. I've worked here several years and it hasn't been a bother or big expense, but sure seems to be a sensitive topic to Seattle natives who are usually casual in their style of dress. Since so many people are negative about it, it seems like the company could make some modest changes. In the past few years, outside hires were made for a couple upper management positions and as time has gone by it seems like the company would have been better served by promoting from within as these hires don't seem to have caught on to the work, or haven't been able to accept the challenges and changing realities of what is expected and needed of management in today's business world. It's hard to see that co-workers who were loyal, hard working, and smart employees were overlooked in these positions.

1.0
Mar 31, 2013
Recommend
CEO approval
Business Outlook

Pros

-Good if you like doing routine, repetitive basic admin work (phone calls, data entry, paperwork) -You will learn the basics of any typical corporate company structure -Clients worked with can consist of global, national companies -No work to take home

Cons

-Non-existent upward career opportunities. Company is not growing -As retirement pensions fade, this company will need to restructure or fall on its face -Employee comments and feedback are noted, but never implemented -Minimal flat rate (not percentage based) annual salary increase ($75-100/month salary increase) -Promotions if at all are based on seniority and not performance -This is a job, not a career starter

3.0
Mar 30, 2013

Great pay/benefits, poor management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent pay, union benefits, dental/medical/vision, PENSION, room to move up within the company

Cons

The dress code is ridiculous - nylons for women even if they're wearing pants?! The break/lunch schedules for contract employees are downright draconian. Also, management styles vary dramatically by department; you might move to a new department and find that your new boss is super uptight, or that they're actually just concerned with everyone getting their work done. Also, I know for a fact that current employees have been asked to go and post positive reviews. Which is sketchy.

avatar
Northwest Administrators Response
12y
It is wonderful to hear that you have enjoyed the excellent pay and benefits that NWA has to offer. We do not ask that employees post positive comments on our behalf. We have been approached by some employees who complain about negative postings they see on the internet. We inform them that they also have the opportunity to post their own opinions, should they so choose. Frequently the response is a surprise, with many believing that only people who want to complain, or job seekers, would post on social media sites.
Viewing 238 - 240 of 264 Reviews

Glassdoor has 279 Northwest Administrators reviews submitted anonymously by Northwest Administrators employees. Read employee reviews and ratings on Glassdoor to decide if Northwest Administrators is right for you.