Northwestern Mutual reviews

4.0

70% would recommend to a friend

(8,244 total reviews)

Timothy J. Gerend

94% approve of CEO

73% positive business outlook

Northwestern Mutual has an employee rating of 4.0 out of 5 stars, based on 8,244 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Northwestern Mutual employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.8 stars).

Reviews by job title

8K reviews
1.0
Feb 6, 2019
Recommend
CEO approval
Business Outlook

Pros

You set your own schedule. (for the most part) You will learn to talk to anyone on the phone because you will be doing a lot of cold calling.

Cons

Northwestern Mutual's basic business model is to bring in as many young and ignorant recuits as they can by touting "unlimited income potential" and then disposing of said recruits when they fail to meet sales goals, but keep their list of contacts. What northwestern does is churn new reps over and over so that the senior advisors have a steady stream of new leads because when each new rep quits they keep your list of contacts which is probably going to consist of your friends and family. For you to be successful at northwestern mutual they expect you to set 5 meetings a day, get 5 new contacts a day, and keep 3 meetings per day. In order to keep 3 meetings per day you need to have 5-6 meetings scheduled per day in advanced because roughly half of all meetings you schedule will cancel or reschedule. The only way you can possibly meet these unreasonable expectations is to cold call hundreds of people a week. This is where the misery and unreasonable expectations of northwestern become a reality. What you must do is call hundreds of people you have never met before and try to convince them over the telephone that they should meet you to talk about their finances. Let me tell you. NO ONE wants to meet a random person who just called them to talk about money. NO ONE. Also to call so many people you must call people on the do not call list which is illegal. At northwestern the compliance guy will tell you not to do this, but everyone knows if you don't it's impossible to make it. A further con is that northwestern purports to be a financial planning company. In reality, they are an insurance company. To the public and new recruits, they make it seem as though your job is to take a fact finder on clients and come up with a financial plan for that client. All the financial plans at northwestern do is highlight the client's needs for more and more insurance. All the advisors who are there and make money do so by selling insurance. Very few if any make money by managing investments. It's an insurance business and the advisors are incentivized only to sell insurance. It's a repulsive place to work. Also, they don't pay you anything.

1.0
Nov 29, 2018
Recommend
CEO approval
Business Outlook

Pros

-Supportive coworkers -knowledgeable management -occasionally given bonus payments for hard work ($300 if you meet with 5 people a week I believe- you need to reach out to strangers to set up meetings.) an occasional Starbucks gift card. -excellent regular training -you make our own schedule but will regret not being as productive as you can be

Cons

-Financially this is a horrible decision- do not make the same mistake I did, you will fall behind on bills doing this job if you do not have about 5 people per month who will buy insurance from you. They will offer you a “529 account” and make you believe this is a “paycheck,” it is not a paycheck, IT IS A LOAN that gains interest- yet you will be told there is no interest. You need a literal loan to work here and pay your bills at the same time. My credit score fell over 100 points from working here and not being able to afford my own bills. They ask for your budget and only offer to “pay” about 60% of it as “motivation for you.” I will be paying for working here literally and figuratively for YEARS. -required to sell insurance to your friends and family. This will damage your relationships. People will avoid you. NM is essentially a legal MLM. Management will convince you that if your friends don’t buy from you they weren’t your friends. You literally go through intensive training in which you are trained to push past peoples “no” responses and you are required to continue to harass the same people multiple times a week to meet with you and buy your insurance. -they do not tell you the exact job duties until you are done with your first few weeks of training. THERE IS A REASON FOR THIS. Nobody wants to join a company to sell insurance, they write it off as “helping people build a financial plan” yet there is no concern for anyone’s financial stability aside from insurance (life and disability) and investments once you are licensed. -the “leadership team,” specifically the higher up reps who have been there for a while will join you on meetings with the friends and family who agree to meet with you, they will take half your commission if a sale is made, and once you (as a new and struggling rep) have finally had enough and decide to quit, they will continue to receive regular commissions on your clients and you will not. This is how higher up reps succeed.

3.0
Nov 28, 2018
Recommend
CEO approval
Business Outlook

Pros

The company is amazing. The planning process and the products are some of the best in the industry. They really place importance on getting the client what they need and adding value vs making sales. The culture is less like an office and more like a family. There are regular coaching meetings and an endless amount of training resources for you to utilize. There is a PENSION! And several bonuses for you if you hit certain metrics.

Cons

As an advisor, you are a business owner. You start with zero clients and it is your job to get referrals to set meetings and hopefully acquire clients. If you have a big network and a lot of connections, this is a great opportunity. However, it can be very awkward to ask people you barely know to give you referrals and if you don't, now you have no one to call and thus no work to do. The pay is 100% commission based on the premiums of the policies you sell. Can be very hard if you don't have resources to sustain you through the first year or two where you aren't making much money.

Viewing 112 - 114 of 8,244 Reviews

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