Novant Health reviews

If you aren't the chosen few you are left out. What you say doesn't matter. Be ready to just be a robot until the new system is in place and yhe downsizing starts. Don't worry, the chosen few have insulated themselves to mgnt and will be fine.

Despite this being a “receptionist” position where you are expected to wear dress shoes, you are expected to stand every time someone comes in. Some locations even have you stand more than sitting. I have not had any patients comment positively on this, but I have had patients say it’s overwhelming or seems senseless. Standing up just to sit back down or walking patients to an area just 10 steps away seems redundant. Wayfinding for more difficult areas is completely sensible, but I think the position should be the same as any other medical office and standing this doesn’t contribute to a “remarkable experience” it is simply more of a nuisance. Employees who work directly with patients are not heard, we are expected to blindly follow the “SPARK initiative.” I have worked here for over two years, but with the raise of company minimum, I am not paid the same as an employee who just started. I have mentioned this to management to no avail. I have asked numerous times to become part time because with my seniority, I believe I deserve benefits, guaranteed hours, and PTO like my colleagues. This is how you lower morale and lose good employees.