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O'Reilly Auto Parts

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O'Reilly Auto Parts reviews

3.1

47% would recommend to a friend

(4,789 total reviews)

Brad Beckham

58% approve of CEO

46% positive business outlook

O'Reilly Auto Parts has an employee rating of 3.1 out of 5 stars, based on 4,789 company reviews on Glassdoor which indicates that most employees have a good working experience there. The O'Reilly Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

5K reviews
5.0
Apr 28, 2011
Recommend
CEO approval
Business Outlook

Pros

you are not an employee but a team member. O'reilly autoparts is like a family not just a company. everyone i work with is extremely knowledgeable. They provide great benefits in a time when benefits are hard to come by

Cons

i only get 40 - 50 hours a week. if i could work more i would. i love this job

3.0
Apr 28, 2011
Recommend
CEO approval
Business Outlook

Pros

helping people to accurate and efficiently solve their automoble issues in a professional mannerism .. the expeirence to look at everyday problems in a new prespective.

Cons

tends to be extremely stressful when shorthanded and overall effects the customer service factor which is much needed in the industry.

5.0
Apr 28, 2011
Recommend
CEO approval
Business Outlook

Pros

I have found that even upper management personel members are easy to talk to , and care about what we "underlings" have to say. I believe this is one of the most important things a large company can do. We as team members , who are in the individual stores, recognize and relay the needs of our customers, so the communication channel is always open . I believe this is why O'Reilly Auto Parts Company has grown to the point they have, and will keep growing. We as store personel have the ability, encouragement, and support of our upper management to satisfy our customers, who are the ones who pay our saleries, and theirs, and make it possible for the company to invest in more employees and more stores, helping all involved. I've been on both sides of the O'Reilly counter. For years , as an owner of a shop, I depended on the expertise of the O'Reilly team members . The way they handled my account, and me , helped me to decide where I wanted to work when my partner and I closed our shop. Now , I'm a part of that same support group for installers, that helped make my shop a success. Thank you , O'Reilly Auto Parts for being a part of my winning team, both then and now.

Cons

The only downside that I can see , is the lack of enough employees on the evening shifts. Our store only has two team members there in the evenings. We get overwhelmed frequently and this causes us to not be able to serve all our customers in the manner we would like to.

Viewing 4726 - 4728 of 4,789 Reviews

Glassdoor has 4,914 O'Reilly Auto Parts reviews submitted anonymously by O'Reilly Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if O'Reilly Auto Parts is right for you.