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      O'Reilly Auto Parts

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      O'Reilly Auto Parts reviews

      3.1

      47% would recommend to a friend

      (4,796 total reviews)

      Brad Beckham

      58% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      O'Reilly Auto Parts has an employee rating of 3.1 out of 5 stars, based on 4,796 company reviews on Glassdoor which indicates that most employees have a good working experience there. The O'Reilly Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      5K reviews
      2.0
      May 17, 2020

      Pay is decent for area, lots of hours...too many hours

      Material handler
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is decent. Employee discount is very good.

      Cons

      You will work 14 hour days and then be told you must work the weekend as well. Insultingly enough HR likes to tell people they will likely get out after about 10 or 11 hours most days, causing new hires to quit when they find out this isn't always (or ever) true.

      2.0
      May 10, 2020

      Not good, not terrible, it's a job.

      Store counter sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hours were mostly flexible, employee discounts were nice.

      Cons

      Dangerously understaffed, on multiple occasions I had to take shifts at stores up to 45 minutes from the store I worked at. Employees are overworked and underpaid, as a store counter salesman I was doing the job of a delivery driver for hours during my shifts every week with absolutely no training or pay adjustments. Every employee there either left during my time or was planning on leaving the job.

      3.0
      Apr 27, 2020

      So much potential

      Retail service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The job itself is awesome. I love getting to interact with my clients and help them determine what parts they need to solve their issues. I also enjoy expanding my knowledge within the realm of auto parts and troubleshooting auto issues.

      Cons

      For the amount of knowledge we’re expected to possess and the level of service we’re expected to provide we are severely underpaid. The turn over is annoyingly high because of this. There is hardly any support from upper management. Particularly during the Covid-19 crisis, the company’s response was extremely underwhelming and disappointing considering that we the “essential” employees kept them afloat during such uncertain times.

      Viewing 196 - 198 of 4,796 Reviews
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      ReviewsO'Reilly Auto Parts reviews

      Glassdoor has 4,921 O'Reilly Auto Parts reviews submitted anonymously by O'Reilly Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if O'Reilly Auto Parts is right for you.