OCuSOFT reviews

2.6

36% would recommend to a friend

(90 total reviews)

Cynthia L. Barratt

66% approve of CEO

37% positive business outlook

OCuSOFT has an employee rating of 2.6 out of 5 stars, based on 90 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OCuSOFT employee rating is 26% below average for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

90 reviews
1.0
Apr 23, 2014
Recommend
CEO approval
Business Outlook

Pros

Good product line for the dry eye care industry which stands out from the highly competitive dry eye products available OTC.

Cons

Management is the worst I have ever experienced. They rule by fear. Screaming at you in person and over the phone is the most unprofessional way of managing their staff. Watch out.

1.0
Nov 6, 2013
Recommend
CEO approval
Business Outlook

Pros

Co-workers, beginning you feel like everyone cares and its a family friendly company. This doesn't last long.

Cons

Work life balance does not happen. Micro managed to say the least. Leave us to do our jobs. Communication sucks. Product always out of stock, which is what I'm getting ommisiion on.

2.0
Sep 30, 2013

So Happy I Got Out

Recommend
CEO approval
Business Outlook

Pros

I can definitely think of worse ways to make a living. I mean you are selling decent products to a professional audience (doctors) Ok pay, work life balance was ok. Sometimes I heard grumblings about working beyond the clock but let’s face it, it’s a part of life

Cons

Hopelessly lost, disorganized and delusional executive management. Regional Managers do their best for the most part and can pretty much vouch for all of them I am absolutely not a fan of Ocusoft’s primary sales model. The gist is to turn doctors into retail centers and sell Ocusoft products to patients. This idea can work but on a limited basis. It is certainly not a model to rely on for the bulk of your sales or for sales growth. Again not totally against the idea as I’ve seen it work. It gives enterprising doctors a chance to offer a more comprehensive practice. But the majority of doctors simply can not pull it off and doctors simply cannot replace a traditional retail channel for the OTC products Ocusoft sells. Quite frankly I would be annoyed if my doctor recommended some treatment options and then aggressively tried to sell me those treatment options while checking out. I also would prefer to go to my local pharmacy when it’s time to buy more products. So with those two obstacles in mind, how could a company realistically rely on this model for the bulk of its sales? The whole model kind of reminds of multi-level marketing where you recruit other individuals (doctors) to sell your products and you get a cut off of what those individuals sell. Of course how does Ocusoft remedy these issues and problems? They simply add more and more products to make the doctors sell. I was also kind of uncomfortable with this need to close everybody and everything in sight at each call, every call. If I was working a kiosk in the mall, I can see the need for such an obsession with closing. But I took pride in being a professional sales representative and not having to obnoxiously close to every person I encountered when I walked through the doors. There was also constant supply chain issues while I was there and zero communication of goals and expectations between management and sales reps. Quick newsflash for management with regards to supply chain: After almost 30 years there should be no backorder on your most important, well recognized product.

Viewing 37 - 39 of 90 Reviews

Glassdoor has 95 OCuSOFT reviews submitted anonymously by OCuSOFT employees. Read employee reviews and ratings on Glassdoor to decide if OCuSOFT is right for you.