OKG reviews

3.7

71% would recommend to a friend

(1,199 total reviews)

67% positive business outlook

OKG has an employee rating of 3.7 out of 5 stars, based on 1,199 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OKG employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Nov 29, 2024

Toxic Culture and Unrealistic Expectations

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The salary and benefits are good, but the demanding schedule makes it hard to use them, even when you're sick.

Cons

1. Toxic Culture and Office Politics The company culture is very toxic, and there’s a lot of office politics. Favoritism is common, and certain groups get better treatment while others are ignored. This makes the workplace feel unfair and difficult to thrive in. 2. Lack of Diversity The majority of employees are Chinese, and there is no diversity. People often speak Mandarin in break rooms, during lunch, and in meetings, even when non-Chinese employees are present. This makes it hard for others to feel included and part of the team. 3. Poor Management Most managers lack technical skills and don’t know how to manage people well. They are often rude, unsupportive, and don’t care about their teams. Favoritism is obvious, and promotions or bonuses go to people based on who they know rather than their performance. 4. Issues in Product and Design Teams The product and design teams are run by inexperienced managers who came straight out of school. They lack knowledge about strategy, product success, or proper design processes. Their lack of experience shows in how poorly they lead their teams. 5. Unrealistic Expectations and Overwork There’s no work-life balance. Employees are expected to be online 24/7, with meetings often scheduled after 5 PM. Most people end up working several extra hours every day. The U.S. CEO even said that if you want work-life balance, you should find another job. 6. Unstable Projects and No Clear Direction There is no roadmap or clear goals for the company. Priorities change constantly because everyone is focused on making the owner happy. Teams are pushed to quickly design and deliver new projects, only to have their hard work on previous projects canceled without explanation. This creates stress and makes employees feel like their efforts are wasted. 7. Lack of Appreciation and Random Layoffs Hard work is never appreciated—instead, it’s rewarded with even more work. Layoffs happen randomly, even to employees who have been loyal and worked hard for years. There is no clear process or explanation for these decisions. 8. Ineffective HR Practices The HR team doesn’t support employees and focuses on covering up problems. For example, they ask new employees to write positive reviews online in exchange for company swag. This creates a false image of the company and ignores the real issues.

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OKG Response
1y
Hello there, thank you for leaving us a review as it helps us improve! It is a key priority to safeguard our company culture and provide a positive and empowering experience for our employees. We also take recognition and career advancement very seriously, and have regular performance reviews that are structured against our principles of We Before Me, Do the Right Thing, and Get Things Done.
1.0
Aug 1, 2024

Don't waste your time and energy here.

Recommend
CEO approval
Business Outlook

Pros

1. Can learn something about crypto 2. Can travel with higher class and stay in nice hotel 3. Can experience something you never experience before

Cons

1. People is the lest important asset in this company, esp if you report to a Chinese manager 2. Unprofessional manager, political colleagues and toxic culture 3. Silo structure, unclear goals and all subjective reviews

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OKG Response
1y
Hello there! Thank you for taking the time to leave us a review! As a company committed to the growth of our employees, we have regular performance reviews that are structured against our principles of We Before Me, Do the Right Thing, and Get Things Done. We also promote fair and equal opportunities for all our employees. We encourage you to speak to your HRBP to share any detailed feedback, and thank you again for your hard work and contributions with OKG.
4.0
Mar 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Okcoin was independently owned by a Chinese Crypto firm that operated an unregulated exchange. Before the end of the pandemic, the firm was managed by executives based in US and it was a good place to work. The company offered a closed-knit and diverse workplace culture. Everyone is passionate about the field and collaborates well together. HR organized regular in-person socials that brought everyone together. The in-home wellness kits were thoughtful and caring.

Cons

Post-pandemic, the Chinese executives got involved in the day-to-day operations. The workplace culture changed drastically -- there was a cultural crash between East and West; many of the non-Chinese staff were mass laid off. There was also an expectation of 12 hours work day.

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OKG Response
2y
Thank you so much for taking the time to write a review of your experience at OKX. It's great to have you on board for this journey. We appreciate your constructive feedback and value your input. We will circulate your thoughts with the management team and see how we can improve in the future!
Viewing 13 - 15 of 1,199 Reviews

Glassdoor has 1,241 OKG reviews submitted anonymously by OKG employees. Read employee reviews and ratings on Glassdoor to decide if OKG is right for you.