OTG Management reviews

3.0

37% would recommend to a friend

(838 total reviews)
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Matthew King

Not enough data to show CEO approval

38% positive business outlook

OTG Management has an employee rating of 3.0 out of 5 stars, based on 838 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OTG Management employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

838 reviews
1.0
Jun 24, 2014

Non Caring Company

Recommend
CEO approval
Business Outlook

Pros

The company is very Tech Savy, but not consistent through out their concepts. Not really any pros to write about. They are money hungry

Cons

Executives are jokes. Condescending and Hypocritical. Will never back you. Everything is a secret. The Pay isn't the same for equal positions across company.

2.0
Sep 23, 2022

Longevity

Recommend
CEO approval
Business Outlook

Pros

When I first got on,it was the answer to my very basic need in a job. Professionalism. That very quickly changed. I will say, after the pandemic, companies were in survival mode and the people at OTG worked hard, and continue to still. It's a S L O W rebuild. Lots of potential, but widely missing the mark.

Cons

The tipping system is horrible. The communication between terminals is horrible. The managment is horrible. There are some who try so hard but they're up against a bigger management system that is admin and dollar focused when it would behoove them to focus more in training staff and customer satisfaction. They absolutely do not listen to hourly employees who run their units day in and day out, instead they micromanage them. the QR code is a huge failure in Houston in my opinion. I cannot quantify the abuse customers have given to the employee because of their displeasure in the system. They do not sit at a restuarant to listen, or learn. They want to be seen and heard.

2.0
Mar 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Stocked kitchen with coffee and snacks

Cons

Horrible managers who get paid way too much for the little that they do. It's a trickle-down concept where the heaviest workload goes down to the people on the floor, who aren't paid half of what they should. Nepotism at its finest, with several of the "higher-ups" family members of the CEO.

Viewing 73 - 75 of 838 Reviews

Glassdoor has 853 OTG Management reviews submitted anonymously by OTG Management employees. Read employee reviews and ratings on Glassdoor to decide if OTG Management is right for you.