Warning! Do not work for this company! At the interview they will make it seem like this is a career and it's very stable and will provide growth. Until you find out that they hired nearly every single person at the interview. The managers do not communicate with their employees until you have done something wrong. The first week of training you will be watched like a hawk! The second week you are on your own and will have to find out everything on your own. There is usually only one manager around for 4-5 restaurants and when something goes wrong... they are impossible to find. Most of the time you have to resolve the situation with the guests yourself and it does not get escalated. The guests usually leave pissed off because they are told that their food will arrive within 20 mins ... and it hardly ever does. I.e. fries can take up to 40 mins sometimes
The kitchens are nasty and there are mice and roaches everywhere! Some of their fanciest establishments have mice running around in the back of the house. Everyone is worked like a slave and does not get any kind of appreciation from management. Whatever you do... do not work double shifts at this place... they will take advantage of you and do not care if you are overworked. Even though breaks are mandatory... when its busy there is no time to take a break. I couldn't take breaks until after 9pm ... by that time all the food is nasty and not edible. Also, alot of their produce and food is not up to health standards and expired. Sometimes you run out of supplies and product (beer) so quickly and the mgmt does nothing about it! The pay is so bad unless you figure out the shortcuts. Do not work here or eat at any OTG restaurant in any airport! Just a warning!
