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      OTG Management

      Engaged Employer

      OTG Management reviews

      3.0

      37% would recommend to a friend

      (838 total reviews)
      avatar

      Matthew King

      Not enough data to show CEO approval

      38% positive business outlook

      Ratings by demographic groups

      OTG Management has an employee rating of 3.0 out of 5 stars, based on 838 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OTG Management employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

      Reviews by job title

      838 reviews
      2.0
      Jun 25, 2024

      Management Sucks

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      My coworkers are really nice and I like the environment in the airport

      Cons

      Airport management is terrible, there is little guidance

      2.0
      May 29, 2024

      Its Hospitality at High Speed.

      Bartender
      Recommend
      CEO approval
      Business Outlook

      Pros

      Limited benefits. Union membership/protection in a right-to-work state. Regular schedule & hours for as long as you want your shift; changing shifts/stores requires lots of paperwork. Tip percentage averages 8-13% but volume can make up for it if you land at the right store & depending on tip pool ($150-400 daily). Coworkers are generally cool but there isn't much time to build comradery with the level of business every shift. Meeting people from all over the world & taking care of weary travelers, if you like people and genuinely enjoy hospitality.

      Cons

      Competitors in the same airport offer higher pay & better benefits. OTG employees are the lowest paid in the airport. Generally poorly trained mgmt who lack skills and time to coach and mentor. Coworker skills are a crapshoot as OTG hires a lot of very green workers often and attrition is high. Parking shuttle is a constant hassle; it can take up to an hour to get to your car depending on the time of day. No PTO for one year. Pops follow the flight schedule, but rushes can last for hours if there are delays or bad weather. Customers are generally anxious and incapable of using the self-directed cloud-based POS due to exhaustion and confusion. It takes about 6-9 months to understand the ebb and flow and adjust to the pacing & constant chaos.

      3.0
      May 24, 2024

      Average

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      They have all of the benefits

      Cons

      Only average, nothing stands out

      Viewing 112 - 114 of 838 Reviews
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      ReviewsOTG Management reviews

      Glassdoor has 854 OTG Management reviews submitted anonymously by OTG Management employees. Read employee reviews and ratings on Glassdoor to decide if OTG Management is right for you.