Is OTIS a good company to work for?

OTIS has an overall rating of 3.5 out of 5, based on over 2,597 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 64% of employees would recommend working at OTIS to a friend and 57% have a positive outlook for the business. The best reviews about OTIS have been left by employees working as Elevator Mechanic , General Manager and Sales Intern .

Does OTIS pay their employees well?

According to anonymously submitted Glassdoor reviews, OTIS employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at OTIS. This rating has been stable over the past 12 months.

How satisfied are employees working at OTIS?

64% of OTIS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OTIS 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at OTIS?

Account Manager (72) , Project Manager (49) , Ingénieur Commercial (37) , Manager (33) , Engineer (30) , Sales Representative (30) , Técnico (29) , Sales (28) , Estagiário (24) , Técnico De Serviços I (24) , Technicien de maintenance (23) , Intern (20) , Sales Intern (20) , Sales Engineer (18) , Técnico De Manutenção (18)

What are the pros of working at OTIS according to real employee reviews?

"Benefits are good but Healthcare is expensive." ((in 102 reviews)); "The people here are great and very supportive." ((in 83 reviews)); "Brilliant and pay is good" ((in 79 reviews)); "a great culture to meet all kinds of different people" ((in 56 reviews)); "A Good work life balance" ((in 49 reviews))

What are the cons of working at OTIS according to real employee reviews?

"Low salary appraisal" ((in 43 reviews)); "A few managers have been in their positions for a long time and really have no management skills what so ever." ((in 33 reviews)); "long hours and pressure for results" ((in 18 reviews)); "Bad leadership; Limited resources; Profit driven without care for customers" ((in 17 reviews)); "Processus trop rigide, manque de communication, trop de reporting, taches lourdes sans beaucoup de valeur ajoutée." ((in 12 reviews))

What are employees saying about OTIS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OTIS layoffs and their outlook for job security at OTIS in 2026.

What are the top reviewed OTIS locations?

Farmington , Florence , Bloomfield , New York , Hartford , Chicago , San Francisco , Boston , Palm Beach Gardens , Washington , Houston , Los Angeles , Minneapolis , Bloomington , Philadelphia , Tampa , Atlanta , Dallas , Denver , Miami , West Palm Beach , Phoenix , San Diego , Jupiter , Lombard , Albany , Seattle , Portland , Baltimore , Orlando

OTIS reviews

3.5

64% would recommend to a friend

(1,498 total reviews)

Judy Marks

75% approve of CEO

57% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

OTIS has an employee rating of 3.5 out of 5 stars, based on 1,498 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OTIS employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

1K reviews

4.0

Mar 9, 2012

Good

Senior service sales representative

Recommend

CEO approval

Business Outlook

Pros

Professional organization. Pioneer in the industry that invests in the future. They also are committed to growing their own and building leaders.

Cons

Reps are penalized financially for cancellations of accounts, even if the cancellation was not caused by their negligence. Otis falls into the trap that most elevators do by lowering maintenance hours to continue to try and get high margins for their service. Ultimately the customer suffers from this.

4.0

Feb 1, 2012

Great place to begin career

Mechanical engineer

Recommend

CEO approval

Business Outlook

Pros

The organization is filled with talented, knowledgeable senior engineers. Great place to learn and grow. Its a very stable company leading a mature industry that's not going anywhere.

Cons

Average compensation focused on inflation and severe cuts in benefits have left less of a reason to stay around at the company.

5.0

May 12, 2026

Good work culture.

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Real team work oriented. Feels very much being part of the company

Cons

Needs juggling multiple jobs! A lot of travel involved. But great learning opportunities follow these.

Viewing 112 - 114 of 1,498 Reviews

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Great place to begin career

Good work culture.

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