OTIS reviews

3.5

64% would recommend to a friend

(1,498 total reviews)
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Judy Marks

75% approve of CEO

57% positive business outlook

OTIS has an employee rating of 3.5 out of 5 stars, based on 1,498 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OTIS employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Jun 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Entry to a solid industry. The name is known internationally. What and where you sell, who you work with/for, and your operations will make or break your success. There were some good people to work for here, but most were laid off or left. Benefits are decent but nothing special. If you need a job take it. If you sense something is wrong with the line of business or branch, don’t stop looking.

Cons

Shockingly high turnover especially for the industry. If the branch has high turnover it’s not because things are great. You’ll report to a branch manager and a business line manager. They will likely not communicate so you’ll likely have mixed direction. Horrible compensation plan all the way around. When feedback was given to leadership about the new comp plan, leadership stated “they were completely fine” with the higher turnover expected. Grown “tough” men gossiping and bad mouthing to bosses is bad in industry-wide, but truly at another level here. The tougher they act the more likely they’re talking behind backs. Hemorrhaging service accounts while looking for who to blame, minus the people making decisions to not actually service the customers. They also can’t understand why consultants are being involved by the customer. Laid off most tenured and experienced leadership while claiming to care about the company culture. Multiple leadership changes at branch level. Constantly playing not my fault or my problem. However, placing blame needs happen before customers needs are addressed.

2.0
May 12, 2025
Recommend
CEO approval
Business Outlook

Pros

The company pays well but you will work a lot of hours.

Cons

DEI Hot bed. Too many people just speaking and going to meetings vs. executing. Very Political. Cast system in place in a number of areas preventing positive change and improvements.

Viewing 115 - 117 of 1,498 Reviews

Glassdoor has 2,597 OTIS reviews submitted anonymously by OTIS employees. Read employee reviews and ratings on Glassdoor to decide if OTIS is right for you.