Is OTIS a good company to work for?

OTIS has an overall rating of 3.5 out of 5, based on over 2,599 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 64% of employees would recommend working at OTIS to a friend and 57% have a positive outlook for the business. The best reviews about OTIS have been left by employees working as Elevator Mechanic , General Manager and Sales Intern .

Does OTIS pay their employees well?

According to anonymously submitted Glassdoor reviews, OTIS employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at OTIS. This rating has been stable over the past 12 months.

How satisfied are employees working at OTIS?

64% of OTIS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OTIS 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at OTIS?

Account Manager (72) , Project Manager (49) , Ingénieur Commercial (37) , Manager (33) , Engineer (30) , Sales Representative (30) , Técnico (29) , Sales (28) , Estagiário (24) , Técnico De Serviços I (24) , Technicien de maintenance (23) , Intern (20) , Sales Intern (20) , Sales Engineer (18) , Técnico De Manutenção (18)

What are the pros of working at OTIS according to real employee reviews?

"Benefits are good and you feel cared about as a person." ((in 109 reviews)); "Brilliant and pay is good" ((in 85 reviews)); "The people here are great and very supportive." ((in 84 reviews)); "The company offers a good culture and provides many banefits but manger is just not right they are just doing micromanagement and unrealistic pressure." ((in 53 reviews)); "work life balance is good" ((in 50 reviews))

What are the cons of working at OTIS according to real employee reviews?

"low salary and far from station" ((in 49 reviews)); "A few managers have been in their positions for a long time and really have no management skills what so ever." ((in 34 reviews)); "long hours and pressure for results" ((in 17 reviews)); "Bad leadership; Limited resources; Profit driven without care for customers" ((in 17 reviews)); "no training/ no knowledge transfer" ((in 13 reviews))

What are employees saying about OTIS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OTIS layoffs and their outlook for job security at OTIS in 2026.

What are the top reviewed OTIS locations?

Farmington , Florence , Bloomfield , New York , Hartford , Chicago , San Francisco , Boston , Palm Beach Gardens , Washington , Houston , Los Angeles , Minneapolis , Bloomington , Philadelphia , Tampa , Atlanta , Dallas , Denver , Miami , West Palm Beach , Phoenix , San Diego , Jupiter , Lombard , Albany , Seattle , Portland , Baltimore , Orlando

OTIS reviews

3.5

64% would recommend to a friend

(1,499 total reviews)

Judy Marks

75% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,499 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

OTIS has an employee rating of 3.5 out of 5 stars, based on 1,499 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OTIS employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

1K reviews

4.0

Jun 25, 2017

The office us relatively smaller but salary is always on time.

Sales engineer

Recommend

CEO approval

Business Outlook

Pros

Salary. World renowned firm. Good management. Human resource manager was good. The employees are very loving and supportive. Managers would be under pressure. Great facilities, canteen, parking, vending machine etc. in Dubai office. Not in AUH. The Dubai office is better but pay might be lesser. Overall it's a very professional environment. Sales was tough for me so can't comment.

Cons

Sales targets. No parking in auh. Not good facilities as Dubai. Auh manager is not aligned with Dubai manager. Not many enquiries like in Dubai si hitting targets would be impossible.Someone sales savvy might like it. Targets was a lot of pressure but you will survive. Very good colleagues from different nationalities. Training provided.

2.0

Jun 24, 2017

Adjuster

Recommend

CEO approval

Business Outlook

Pros

Good cooperation with colleagues. Interesting work. Varied challenges. Good longer term employment prospects.

Cons

Dis-functional communication between departments, administrators/managers have no idea about the technical skills of field staff. No information available in an information age. Hard to get parts in a timely manner.

5.0

Jun 24, 2017

Great company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible environment, competitive pay and great future outlook

Cons

While innovation is improving it has been too slow

Viewing 1228 - 1230 of 1,499 Reviews

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Jobs at OTIS

Material Handler ( 3rd Shift)

Quality Inspector (3rd Shift)

OTIS

OTIS reviews

Company ratings over time

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Reviews by job title

The office us relatively smaller but salary is always on time.

Adjuster

Great company

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