Pros
Ability to learn about technical areas of elevators. This role allows you to ask a lot of questions, go out with mechanics and sales reps to learn about the business. You are eased into the position of account manager and aren't held to the same performance metrics as account managers so you can gradually move into a role.
Cons
Not making commissions in this role is somewhat frustrating. You may do the work of finding a new customer or finding something to sell and pitch it to them, but since you're not technically an account manager you don't make any. Also, the program requires you to wait until an account manager position opens up somewhere, so you're at the mercy of waiting until someone is promoted or leaves to move to a new position. The wait time for this to happen could be anywhere from 3 months to a year depending on how picky you are about where you want to go. However, you're encouraged to get the foundational knowledge but not stay too long in this position, so by six months it is likely many people have moved onto account manager, but staying as long as a year or more is not encouraged.
