OTIS reviews

3.5

64% would recommend to a friend

(1,496 total reviews)
avatar

Judy Marks

75% approve of CEO

57% positive business outlook

OTIS has an employee rating of 3.5 out of 5 stars, based on 1,496 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OTIS employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Sep 13, 2016

Service Sales Trainee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are very few pros. I guess I could say that getting out of the office was cool. Being on top of and underneath an elevator was cool. The pay is pretty good for coming out of college. Other than that, it's all cons.

Cons

Where do I start... The people? The management? The bland culture? The lack of training? The unexciting job? You name it. Unless you have some weird obsession with elevators, enjoy being overworked, and like to work in an office that is failing in sales, sign up.

3.0
Oct 7, 2015

Service Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, hard working and willing to help each other out. Team atmosphere, most are willing to go the extra mile to assist and/or share resources.

Cons

Senior Management lacks loyalty to its subordinates, pressure to cut corners and manipulate "gray areas" for the sake of profit and bonuses at the expense of customers and employees.

2.0
Mar 31, 2024
Recommend
CEO approval
Business Outlook

Pros

Decent Pay if you can negotiate, commission is also nice. Health benefits are good.

Cons

The biggest red flag you should be aware of is their retention rate. The Account Managers typically don't last more than a year. Everyone at the branch level in office is overworked. As an AM you wear way too many hats and are involved in every aspect of the business, While this may sound nice, it becomes a major issue when you are the main point of contact for collections and new business development even though these departments are separate in themselves. A lean Six Sigma revamp would greatly benefit the company which lacks technological advancement. They also eliminated a lot of support roles in 2022 which made no sense. The longer standing members of the branch are stuck in the work harder not smarter mentality.

Viewing 22 - 24 of 1,496 Reviews

Glassdoor has 2,594 OTIS reviews submitted anonymously by OTIS employees. Read employee reviews and ratings on Glassdoor to decide if OTIS is right for you.